Director, Client Insight Consultant
SMG - SERVICE MANAGEMENT GROUP
Who is SMG? When brands want to know if they’re delivering on customer + employee expectations, they talk to us. SMG helps organizations act on feedback to drive loyalty and improve their business. That’s because our unique software with a service (SwaS) approach sets us apart from the software as a service (SaaS) model offered by most experience management companies. Our clients don’t just get powerful platform technology that measures experience feedback—they get ongoing, full-service support through SMG’s differentiated professional services and insights. We are hiring a Director, Client Insight Consultant to help clients remain competitive by uncovering actionable insights for Executive teams to improve the experience and change the business. They are knowledgeable about the CX space, with in-depth experience consuming and interpreting large data sets, crafting, and delivering insights to executive audiences and strong ability to persuade and inspire action. SMG embraces our collective differences as human beings. We celebrate diversity and create an inclusive work environment in which all employees experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company’s success. Director, Client...
Sierra Leone : International
2023-03-27
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