Country Sales & Accounts Manager- Sierra Leone
INTERSWITCH GROUP
Summary • To execute sales according to Purepay sales plan and detailed activities, and in accordance with Interswitch Sales policy and procedures. • To comply with sales regulatory requirements, and report progress to Group Head, Purepay Sales and Account Management. Key Responsibilities Data Exploration, Insights and Reporting • Leverage sales tools and methods and deploy consistent communication channels with customers to enhance service delivery. • Use data from a wide range of sources to analyse key themes, and identify trends of customers’ interests, direction & sales, and suggest changes to products and services accordingly. • Contribute to the preparation of various data and analytics reports. • Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimise relevant risks, and submit reports to Group Head, Purepay Sales and Account Management. Customer Relationship Management / Account Management / Prospecting • Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to the Group Head, Purepay Sales and Account Management and ensuring that the customer receives an appropriate response. • Deploy sales integration,...
Sierra Leone : Freetown
2022-07-24
Contact our recruitment agency in Sierra Leone