Lead Community Manager
PRIORITY CRYPTO
Lead Community Manager We are looking for a passionate and experienced Lead Community Manager to join our client's team. The ideal candidate will be responsible for executing their Customer Success plan, engaging with our users, and fostering a sense of community within our client's platform. You will work closely with the marketing, product, and customer support teams to ensure our users have a seamless and enjoyable experience. Key Responsibilities: Execute the Retention and Customer Success plan developed by the Team Lead Handle and resolve community-related concerns, acting as a liaison between the company and its users. Engage with our client's community across various channels, including our messaging platform, and social media Address user feedback, feature requests, and support issues, ensuring a timely and satisfactory resolution Create and manage community events, such as Twitter Spaces, webinars, and networking sessions Collaborate with the content team to develop and distribute relevant content for each user persona Create and manage a content calendar to ensure consistent and relevant content across all communication channels. Monitor and analyse key community engagement metrics and KPIs, providing recommendations for improvement Develop and maintain relationships with key community members,...
Sierra Leone : International
2024-05-12
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