Officer, IT Emergency Response Team
INTERNATIONAL MEDICAL CORPS
Job Description JOB SUMMARY: The primary responsibility of the Information Officer is Responsible to set up and manage voice and data communication systems, connectivity to information management systems (e.g. Deltek), data display systems, asset tracking of ICT equipment, and general technology support. If not deployed, the responsibility for these activities within the ERT is decided by the RMT in consideration of available resources. To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation: MAIN TASKS AND RESPONSIBILITIES • Ensure all customer service obligations are fulfilled to include performing site surveys, VSAT antenna installation, and perform future dispatch duties for break/fix and preventative maintenance. • Take actions to ensure the operational quality of system equipment. May review and modify procedures, and install, configure, operate, maintain, repair or modify customer equipment or software. Assist with the problem solving of technical issues and serve as the HQ IT escalation point of contact for enterprise related issues or outages. • Operate professionally and safely, with an understanding of the country onboard protocols and behavior within certain high security areas. • Provide guidance and...
Sudan : Zalingei
2023-07-01
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