Human Resources Officer

UNHCR

Standard job description: Organizational Setting and Work Relationships : The Human Resources Officer supports the UNHCR's People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR's Human Resources acts as a strategic partner to the organization enabling a people-centric culture. The Human Resources Officer contributes to the development of an HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance. By translating operational needs into workforce action and individual development needs, the Human Resources Officer plays a critical role. The main areas of work of the Human Resources Officer include the implementation of HR policies, staff administration,...

Niger : Agadez - Diffa - Dosso - Maradi - Niamey - Tahoua - Tillabéri - Zinder

2023-12-22

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CampusPress Sales Specialist (WordPress, SaaS Sales & Education)

INCSUB, LLC

We are looking for some epic talent to join our CampusPress family. At CampusPress, we’re experts in bringing innovative web solutions to schools, school districts, colleges, and universities through WordPress and our wide range of plugins and products. Our services in accessibility, security, hosting, and support power millions of education websites, blog networks, and portfolios. You will join an ongoing and expanding team of sales specialists who work collaboratively with all areas of the company to make sure we stand out from the rest! Our talented, inspirational team is located globally, with team members working from every continent. Location is unimportant as long as you are available, enthusiastic, committed and know your stuff. The person we’re searching for will have intimate knowledge of WordPress, experience in working with the education industry, and will manage Accounts, Pre-Sales, and Sales related communications. Our team works in shifts, and we aim to provide 24/7 coverage to our customers. Responsibilities  : The role involves: Responding daily to any inbound/outbound leads assigned to you Scheduling calls with potential clients Providing quotes Setting up networks for trials and answering any pre-sales questions Keeping the CRM for your clients and active deals up-to-date Assisting with...

Niger : Agadez - Diffa - Dosso - Maradi - Niamey - Tahoua - Tillabéri - Zinder - International

2024-03-08

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Senior Customer Success Manager (Remote, Netherlands)

GRAFANA LABS

Senior Customer Success Managers will align to a portfolio of customers within Nordics & Benelux (and potentially Central European) region and are responsible for ensuring a healthy renewal by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities. You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What You'll Be Doing Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan Manage the ongoing post sales experience with the customer, including onboarding, ongoing...

Niger : Agadez - Diffa - Dosso - Maradi - Niamey - Tahoua - Tillabéri - Zinder - International

2024-03-15

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