Team Leader/Team Manager For NOC Support- Remote Freelance Job

AFRICASHORE

We are looking for 5 Team Leaders/Team Managers For NOC Support to work remotely as Freelancers for our client, an international software company.   The Technical Back Office is responsible for providing advanced technical support, monitoring network infrastructure, and engaging in software engineering activities related to Level 3 support and Change Request programming. This role ensures the smooth operation of network services, resolves complex technical issues, and contributes to the development and enhancement of software systems in a dynamic IT environment.   Mission: Ensure Service Availability and Performance: Provide Level 3 support for escalated technical problems to ensure maximum service availability and performance of computer and telecommunication networks and systems to meet business needs and minimize downtime. Monitor Systems: Continuously monitor computer systems using various tools to identify hardware, software, and environmental issues. Conduct root cause analysis (RCA) when problems are detected. Troubleshoot Problems: Triage and troubleshoot issues within defined areas, following standard operating procedures (SOP). Coordinate with third-party vendors, customer contacts, or other IT teams for comprehensive solutions. Track Issues: Carefully track and document all defects and...

Niger : Agadez - Diffa - Dosso - Maradi - Niamey - Tahoua - Tillabéri - Zinder - International

2023-12-05

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Portfolio Associate

UNOPS

Under the supervision of the Project Manager, the Portfolio Associate will undertake the following activities: Project Management/Administration Ensure that implemented activities are aligned with approved project agreements in terms of technical scope, engagement of resources, budget expenditure and agreed timeframe; Input and update of accurate data and information to facilitate effective delivery of the operations; Provide inputs to the Project’s work, financial, recruitment and procurement plans as required; Contribute to the development of Project’s reports and analysis related to project activities; Establish and maintain project documents/files for easy retrieval of archives related to Project’s activities; Contribute to the identification, capturing, and assessment of risks/issues and implement mitigation measures in accordance with the Risk Management Strategy; Contribute to the identification, capturing, and sharing of the Project’s lessons learned and best practices; Draft reports as envisaged by the Project Document/legal agreement, while in particular considering progress against the Key Performance Indicators; Contribute to efficient and effective use of Project and UNOPS tools for monitoring of the Project’s performance, outputs and benefits; Assist with administration and regular monitoring...

Niger : Agadez - Diffa - Dosso - Maradi - Niamey - Tahoua - Tillabéri - Zinder - International

2024-03-18

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Network Architect (M/F)

AFRICASHORE

We are looking for Network Architect profiles / CVs to share with our clients for their future recruitment campaigns.   Mission: Deliver Core Backbone Network Designs in alignment with industry best practices. Deliver Customer Network Designs in alignment with industry best practices. Support and Alignment with Internal Teams. Contributor to Automation Stakeholders to deliver speed and accuracy for the enablement of new services. Perform Core Network Changes. Manage technical Network solutions and framework of [24]7 Network infrastructure. Perform Network troubleshooting to isolate and diagnose common Network problems. Upgrade Network hardware and software components as required. Perform Network planning, modeling, and analysis. Design, implement and manage security countermeasures when Network vulnerabilities arise. Develop and deliver professional proposals and design documentation for new/old program ramp-up or ramp-down. Testing the performance of upgraded or newly installed systems for performance, scalability, and security. Research, plan, evaluate and recommend Network architecture technology solutions across Data Center, Wide Area and Corporate Network. Perform hands on development work with Terraform, Terragrunt, env0, Python, Ansible, and other development frameworks as applied to Network...

Niger : Agadez - Diffa - Dosso - Maradi - Niamey - Tahoua - Tillabéri - Zinder - International

2024-01-30

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