Service Desk Administrator
CIMPRESS/VISTAPRINT
We're looking for a Service Desk Administrator. As a member of the Service Desk Team, you will be the first point of contact for supporting our employees and working with the different IT Teams across the world. PRIMARY RESPONSIBILITIES Provide excellent customer service remotely and thru phone. Primary initial contact for all desktops/laptops, Smartphones; Mac support and printers issues Troubleshoot and solve common IT issues (issues troubleshooting, computer hardware failures, software installs, access requests, etc...) Support/administer Active Directory, Exchange, virus/spam detection and the company’s internal applications Create, change, and delete user accounts per request. Follow security policies while carrying out desktop support ADDITIONAL RESPONSIBILITIES Documentation as needed Work on projects as needed Workload and work direction will be driven by a Service Desk ticketing program
Tunisie : Zaghouan
2020-04-26
Contactez notre cabinet de recrutement en Tunisie