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Hotel Operations Manager

SPICE ISLAND HOTEL AND RESORT

The Hotel Operations Manager ensures quality standards throughout the hotel and provides an excellent experience for the guests. This role is responsible for overseeing rooms, food and beverage, reception, the watersport center and the spa. The role is key for maximizing guest satisfaction and for the strategic development of the property. This is a leadership role that requires people management skills, excellent attention to detail and ability to execute and follow through on projects.The Hotel Operations Manager is responsible for the day-to-day operational running of the hotel and he/she reports to the General Manager. To fulfil this role you must: Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. Maintain effective cost controls in all areas. Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction. Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations. Work alongside all HODs to ensure the smooth running of the day-to-day operations. Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback. Deputise for the...

Tanzania : Zanzibar

2024-05-10

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Experienced Hotel Maintenance Person

PINK FLAMINGO BOUTIQUE HOTEL

Pink Flamingo Hotel is looking for a person with Experience in Hotel Maintenance.

Tanzania : Kilimanjaro

2024-05-06

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Head Chef

JACARANDA HERITAGE CAMPS LIMITED

The Head Chef responsibilities: Controlling and directing the food preparation process Approving and polishing dishes before they reach the customer Managing and working closely with other Chefs of all levels Creating menu items, recipes, and developing dishes to ensure variety and quality Determining food inventory needs, stocking, and ordering Responsible for ensuring the kitchen meets all regulations, including sanitary and food safety guidelines and OSHA guidelines Responsible for food hygiene practices responsible for health and safety.

Tanzania : Mara

2024-06-17

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Enterteinment for French Holiday Guests

ÔVOYAGES

Nos animateurs Ôclub débutent officiellement leur journée de travail à 10h00 et la terminent à 23h00, La journée peut commencer avant 10h00 pour effectuer une arrivée ou un départ de clients Ôclub ou une sortie (Balade ou excursion Ôclub) avec les clients. En plus des activités mentionnées ci-dessous qui constituent la base de notre concept Ôclub, les animateurs Ôclub doivent assurer quotidiennement un rôle de Guest Relation en effectuant du contact et du relationnel avec les vacanciers Ôclub durant la journée et la soirée : Etre présent à la réception pour accueillir les clients Ôclub et les aider pendant les check-in. Effectuer pour chaque arrivée un tour de repérage dans l’hôtel. Présenter les activités et les évènements proposés par l’hôtel au début de chaque réunion d’information organisée par le représentant Ôvoyages. Assister aux check-out et assurer le départ des vacanciers. Organiser des Balades pédestres pour découvrir les alentours de l’hôtel au moins une fois par semaine. Accompagner les clients Ôclub lors de l’excursion offerte par Ôvoyages au moins une fois par semaine Organiser chaque soir un évènement apéritif ApérÔclub avec la collaboration de l’hôtel. Organiser une soirée blanche « La nuit Blanche Ôclub » une fois par semaine avec la collaboration l’hôtel. Organiser des cours de...

Tanzania : Zanzibar

2024-01-20

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Guest Experience Manager

AFRICAWORK

We are looking for profiles and CVs of Guest Experience Managers that we will send to our large account customers for their future recruitment needs. Duties: Supervise and lead employees; Understand guest needs; Support handling complaints; Deliver an exceptional Guest experience; Manage Guest flow and wait times; Manage the Guest Experience team; Monitor team performance; Ensure that guests get the best possible experience; Manage reservations calls; Make the recommendations to enhance operational needs.

Tanzania : Manyara

2024-05-19

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Sous Chef

GOLD CREST HOTEL

Collaborate closely with the head chef to develop and execute food and drink menus Ensure the production of high-quality plates that excel in both presentation and taste Supervise kitchen staff, providing guidance and support as needed Assist in menu planning, inventory management, and ordering supplies Maintain cleanliness and adhere to food safety regulations in all kitchen areas Monitor and upkeep kitchen equipment for optimal functionality Offer creative input to enhance kitchen performance and efficiency

Tanzania : Arusha

2024-07-07

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Operations Manager

DUTENI

Summary: Headquartered in Dar Es Salaam, Tanzania, Duteni Company Limited (“Duteni”) is a small but vibrant growing entrepreneurial company offering premier solutions to our corporate clients and unique experiences to our tourism clients. Due to our growth, we are looking for a qualified, high energy, creative, trustworthy, customer experience-centric, result driven, passionate individual to fill our newly created position of Operations Manager. The Operations Manager will join company’s leadership team and will play a central role in executing company’s growth strategy. Job Title: Operations Manager Reporting to: Company Directors Start Date: First Quarter 2024 Compensation: Industry Standard Job Type: Full Time Location: Dar Es Salaam, Tanzania Primary Duties and Responsibilities Working closely with the company directors, you will coordinate and oversee the tourism, corporate services, soft skills training, project management and all other Duteni operations in the United Republic of Tanzania. Your responsibilities will include but not limited to: Sales of variety of corporate services, investor services, translation, corporate training, consultation, transportation, tourism and safari products offered by Duteni Developing, implementing, and evaluating company operational policies and processes in...

Tanzania : Dar es Salaam

2024-03-02

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Spa Manager

PILLAR SOUTH AFRICA

Our client, a prestigious African spa brand catering to sophisticated clientele globally, specialises in offering natural, organic products, therapies, and spa concepts. Currently, they are in search of an experienced Spa Manager for a luxurious 5-star resort located in East Africa. Responsibilities: Work independently and demonstrate self-sufficiency Be proactive and motived Manage a team Report to Head Office Set and achieve targets Maximize revenue opportunity and complete daily finance reporting Complete and submit reports in a timely manner Innovate new protocols and packages Work closely with hotel management Liaise with high-profile guests Assist in the marketing of the spa.

Tanzania : International

2024-06-22

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Chef

KAZIGABA KITCHEN & GRILLS

Are you a culinary virtuoso ready to leave your mark on the vibrant culinary scene of Tanzania? Kazigaba Kitchen & Grills is seeking an experienced Chef to craft authentic and tantalizing Tanzanian cuisine. As the culinary visionary behind our establishment, the chef will have the opportunity to infuse local flavors with global inspiration, creating dishes that captivate the senses and celebrate the rich culinary heritage of Tanzania. If you're passionate about showcasing the diverse tastes of Tanzania and possess the leadership skills to inspire a team, we want to hear from you! Responsibilities: Lead and motivate our culinary team to uphold the highest standards of quality and creativity. Design menus that showcase the rich tapestry of Tanzanian cuisine, utilizing fresh, locally sourced ingredients. Oversee all aspects of kitchen operations, including food preparation, inventory management, and adherence to sanitation standards. Mentor and train kitchen staff, fostering a culture of culinary excellence and continuous improvement. Collaborate with management to develop strategies for menu development, cost control, and customer satisfaction. Ensure compliance with health and safety regulations and maintain cleanliness and organization in the kitchen at all times.

Tanzania : Dar es Salaam

2024-04-22

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Receptionist

SCUBACARIBE

ScubaCaribe is the official water sports center of RIU Palace and RIU Jambo hotels in Nungwi, in the north of Zanzibar Island. We offer excursions such as snorkeling, catamaran charters, jet skiing and scuba diving. We are looking for a capable candidate to fill the position of Receptionist with: a professional attitude and appearance a solid written and verbal skills the ability to be resourceful and proactive when issues arise a customer service skills and service first attitude a computer use proficiency a basic level of swimming skills Your main task will be related to, but not only: assist the front desk team with reservation inquiries, close the sale, fill up the agenda answer, screen and forward incoming phone calls ensure reception area is tidy and presentable, with all necessary stationery and material provide basic and accurate information in person and via phone/email. Including PADI entry level programs, dive site area peculiarities and parameters participate in the excursions during the training period and any time requested maintain office security by following safety procedures and controlling access to front desk comply with the Company’s Appearance and Conduct Code

Tanzania : Zanzibar

2024-06-15

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