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Technical Support Engineer (Remote, EMEA)

GRAFANA LABS

This is a remote role ONLY for candidates in the timezones of the European Union or United Kingdom Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2023-05-07

Contactez notre cabinet de recrutement au Burundi

Technical Account Manager, EMEA

LABELBOX

About the Role As a Technical Account Manager, you are in the unique position of helping Labelbox’s customers build and operationalize transformational AI technology. As a Customer Success Team, we are not just helping someone use our app, we are collaborating with business and technical teams as they build pioneering technology, often the first of its kind for their industry. You will partner with our EMEA Account Team to support customer’s technology needs for ML Model Development.  As the technical expert post-sale, you’ll guide customers through implementation and on-going management of their Labelbox deployment (on-premises or cloud-based), provide best practices for achieving their ML goals, and identify solutions to any technical obstacles they encounter along the way. Note: Applicants must be located in the EMEA region, preferably in the GMT or CET time zone Your day to day: Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive the value of Labelbox Help organizations build cutting-edge AI applications by staying current with the emerging state of the ML dev lifecycle where training data is the source code Guide customers through architecture designs identifying solutions for various environments including on-premises, SaaS/PaaS integration, API, SSO,...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2023-01-31

Contactez notre cabinet de recrutement au Burundi

Support Engineer (Remote, EMEA)

GRAFANA LABS

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2023-03-25

Contactez notre cabinet de recrutement au Burundi

Manager, Customer Success Northern EMEA

GRAFANA LABS

Make a difference.  Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a technology startup in a high growth phase. We’re looking for an experienced, versatile and highly motivated Customer Success leader to join our team.  As a Manager, Customer Success NEMEA, your team will be a key differentiator in how our customers view and value Grafana Labs in Northern EMEA (UK, Benelux & Nordics). This key leader will have experience building and scaling a successful organization to service a growing customer base, curating specific experiences to increase production adoption and revenue protection. The ideal candidate has built a Success team and operations (ideally one that services highly technical customers), managing regional teams in the UK You must have a love for hiring and developing teams. We want to hire well so we can foster talent for growth at Grafana. You will have a passion for putting the customer first and love building strong relationships connecting with customers and internal stakeholders. You will champion the customer experience and liaise with cross functional teams including Sales, Customer Support, Professional Services, and Product Development to ensure the balance between what’s best for the Customer and Grafana....

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2023-03-27

Contactez notre cabinet de recrutement au Burundi

Senior Manager Client Solutions/Ops and Compliance- Remote

GOGLOBAL

Why now The pandemic has shown that people can be just as productive without a commute and that talent is global, not within close proximity to an office. We believe that this societal shift will continue indefinitely, and companies and potential candidates will need organizations like us to help them “GoGlobal.” Why GoGlobal and how we’re different We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business. We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything. We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference. We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term. We’re diverse. No, really, we are. Compare the “Our People” page on our website to others you know. We think you’ll agree! We’re transparent: Every month we openly share our...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2022-09-26

Contactez notre cabinet de recrutement au Burundi

EMEA Customer Success Manager

MONGODB

The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and contribute to what’s already been built. We’re looking for someone who thrives by having daily interactions with customers. The Customer Success team at MongoDB is responsible for establishing relationships and becoming a trusted advisor and “go-to” person for standard methodologies and advice. We are an integral part of our customer’s success with MongoDB and bring value to every interaction- from onboarding and product adoption to growth. We are a distributed team spread across our offices in New York City, Austin, Dublin and Sydney. This role will report to...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2022-09-19

Contactez notre cabinet de recrutement au Burundi

Operations Manager

PNUD BURUNDI

Background Under the guidance and supervision of DRR/P&O, the Operations Manager acts as an advisor to Senior Management on all aspects of the Country Office (CO) management and operations. The Operations Manager is responsible for strategic financial and human resources management, efficient procurement and logistical services, and ICT and consistency with UNDP rules and regulations He/she is responsible for the effective execution of administrative services, procurement and the ICT. His/her primary role is to manage and coordinate the day-to-day work of   operations, ensuring the consistent operation  of the various  units  under  his/her  supervision    while    helping  to  redefine   existing systems  to take  into  account   changes  in the operating environment,  as   required. The Operations Manager promotes a collaboration oriented towards customer satisfaction in accordance with the rules and procedures of the office.  The Operations Manager supervises and directs the staff of the Procurement, General Services and IT unit and  works    closely  with the team  of the other operations, program and  project units,   government   officials     while    ensuring  the office's performance in his areas  of  responsibility. Duties and Responsibilities Summary of Key Functions: Ensuring strategic direction...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi

2020-08-16

Contactez notre cabinet de recrutement au Burundi

Global Account Manager- EMEA

CANONICAL

The  Global Account Manager (GAM)  deepens the Canonical engagement with large multinational customers. The goal for our global account managers is to ensure that their clients consider Canonical for Hybrid Cloud initiatives and projects. We aim to build a significant partnership with the client, both at the executive level and with DevOps and Infrastructure teams. We are hiring GAMs for Financial Services, Tech, Automotive, Manufacturing, Pharma and other verticals. The  GAM  takes a leadership approach to selling, engagement strategy, finding and closing opportunities. They are able to think outside the box and can quickly gain trusted advisor status, representing Canonical’s unique value proposition and brand with the customer. The successful candidate will have relevant experience and can show examples of building trust with their client. They will demonstrate the ability to form a relationship with that client at all levels of the organisation. They will show public references from previous partnerships with their customer. The candidate will be responsible for worldwide account management including the creation and execution of a strategic account plan, meeting and exceeding quota, the ability to build a large account team and prioritize engineering to service the growth of their client.

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2022-09-17

Contactez notre cabinet de recrutement au Burundi

Senior Solutions Engineer (EMEA)

BLOOMREACH

The Solutions Consulting team is a team of technology, industry and business process experts. that support direct sales to prospects, customers, and partners. Bloomreach has a “pod” model with both regional (GTM) and global (Product) teams.  For our EMEA Enterprise SC team, we have an open position for a Senior Solutions Engineer with a strong background in Content Management and Commerce Experience Solutions.  As a Bloomreach Senior Solutions Engineer / Solutions Architect, your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy to find the best possible solution for each prospect or client. You would be the trusted technical advisors of our high-energy, high-performance sales team and drive key stages of the sales cycle which focus on technical aspects like infrastructural and architectural discovery, solution design, and technical validation.  Together with your team, you will help identify key technical proof points during sales cycles and show prospects how to solve these needs using Bloomreach. You will be hands-on in drive the development of custom PoC’s and, one up and running, will lead technical and architectural discussion and Q&A sessions needed to get to the technical win. Do...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2022-08-06

Contactez notre cabinet de recrutement au Burundi

Senior Account Executive (Remote / German / DACH / SaaS)

PUBLITAS

Ready to have an impact with us? Start the application process by filling out the screening questionnaire to see if Publitas is a good fit for you.   Take ownership by: Identify and target potential clients through various channels, including online research, networking, and referrals. Qualify leads to ensure they align with our ideal customer profile. Build and maintain strong, long-lasting customer relationships. Understand the needs of clients and present tailored SaaS solutions that address their pain points. Lead product demonstrations and presentations to potential clients. Negotiate contracts and close sales deals. Develop and implement effective sales strategies to meet and exceed sales targets. Collaborate with the sales team and management to refine the sales process. Stay up-to-date with industry trends and competitive offerings. Keep accurate records of sales activities, opportunities, and customer interactions using our CRM system. Provide regular sales reports and forecasts to the management team. Serve as a trusted advisor to clients, ensuring they receive ongoing value from our solutions. Gather feedback and insights from clients to help improve our products and services.  

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2024-03-10

Contactez notre cabinet de recrutement au Burundi

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