Senior Customer Success Manager- EMEA
EXABEAM
The Senior Customer Success Manager – Strategic Accounts at Exabeam is responsible for developing and expanding customer relationships with the company’s most strategic accounts, to promote successful adoption, retention, and loyalty leading to a successful renewal and a world class customer experience. The ideal candidate has the ability to build strong relationships with influencers and decision makers, strong project management skills, and the tenacity and proactiveness to drive desired outcomes for our customers. Ability to support customers across EMEA time zones and fluency in French will be required. What You'll Do: Owner of customer's overall success with the Exabeam platform, including their subscription renewal and expansion of their usage Develop and manage plans of action, and work closely with cross-functional teams to drive issue resolution as needed Promote the maximum value of customer's investment in Exabeam, including full utilization of customer licenses, and collaborating with sales teams to ensure growth attainment and increased footprint Partner with Sales, Engineering, Cloud Operations, Support, and Professional Services in a collaborative manner, with the goal of improving the customer experience and operating more efficiently as a company Prepare and deliver Quarterly Business...
Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International
2023-01-15
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