Remote Support Agent- Bilingual (French/English)

VIDCRUITER

Job Title:  Applicant Success Agent (Bilingual) Location:  Remote Schedule:  40 Hours per Week (5, 8-hour shifts) Be a part of our growing team of 80+ employees working remotely! At VidCruiter, we offer a very welcoming environment with an excellent work-life balance. We work as a team and have an all-hands-on-deck approach to everything we do. With a constantly growing company, you will always have something new to learn and do. Our motto is continuous improvement and the VidCruiter team is there for you every step of the way to make sure you succeed. If you're looking for an exciting opportunity in an innovative and ever-changing industry- VidCruiter is the company for you! We like to call our technical support team "Applicant Success Team". One of the primary responsibilities of the team is to ensure that our company is aware of any technical problems happening on the applicants' (end-users) end and that a prompt solution is taken every time to resolve any issues we may encounter in the most efficient manner. We manage support tickets, answer applicant and/or client inquiries and provide technical support to them. We are seeking to hire an  Applicant Success Agent (Bilingual)  to join our growing team!  You will be providing professional-level service via email, chat, and phone. You will be...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2022-12-05

Contactez notre cabinet de recrutement au Burundi

Senior Support Engineer

SAVICS

About Savics Savics is a Social Enterprise that leverages existing technologies and field knowledge to co-create and implement innovative products to enhance stakeholders’ impact on individualized patient care, disease surveillance, and health-care management at the global and local level. We partner with health stakeholders to build simple, customizable, and patient-centric applications that gather field data and provide valuable insights for informed decision making. We have developed a suite of highly innovative mobile and web applications that support health systems, with the aim of strengthening and improving health outcomes for low and middle-income populations.  In 6 years’ time, we have deployed our products across fifteen countries; mostly in Africa and South-East Asia. Your Location Our preference goes for an african or asian country in which our staff is located. Most of our staff work remotely from Africa. Your Role We are looking for Senior Support Engineers to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Senior Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2022-05-27

Contactez notre cabinet de recrutement au Burundi

Technical Support Engineer (Remote, EMEA)

GRAFANA LABS

This is a remote role ONLY for candidates in the timezones of the European Union or United Kingdom Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2023-05-07

Contactez notre cabinet de recrutement au Burundi

Support Engineer (Remote, EMEA)

GRAFANA LABS

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi - International

2023-03-25

Contactez notre cabinet de recrutement au Burundi

ACHIEVE Burundi Organizational Capacity Consultant

PACT

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives. Department Programs- Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi

2021-03-19

Contactez notre cabinet de recrutement au Burundi

Programme Quality and Development Coordinator (1188)

CONCERN WORLDWIDE

About the role:  This is a 12 month, new role with unaccompanied terms based in Bujumbura, with frequent trips to other programme locations. It has a salary of of Grade 4. You will report to the Programme Director and will lead the Programme quality team with line management of the M&E Manager, the Accountability and Gender (A&G) Officer, and the Communication Officer. You will work closely with the Dublin M&E Technical Advisors and Desk Officer. We would like you to start in April 2021. Your purpose:  One of your priorities is to lead on the grants and compliance aspects of Concern’s programme in Burundi/Rwanda, including managing all grants, finalising reports and making sure they are compliant with donor requirements and writing high quality proposals based on Concern strategic objective. Concern’s Rwanda portfolio is small in scale and attached to the Burundi programme. You will ensure high quality programme design and implementation through the continued critical review of M&E systems, ensuring learning is incorporated in programme design, and cross cutting issues including gender and protection, are systematically included. You will take a lead on research activities, liaising with external consultants and Dublin technical experts, and will be the focal person for all mainstreaming and accountability...

Burundi : Bubanza - Bujumbura - Bururi - Cankuzo - Cibitoke - Gitega - Karuzi - Kayanza - Kirundo - Makamba - Muramvya - Muyinga - Mwaro - Ngozi - Rumonge - Rutana - Ruyigi

2021-04-13

Contactez notre cabinet de recrutement au Burundi

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