Senior Customer Success Manager (Remote, Netherlands)

GRAFANA LABS

Senior Customer Success Managers will align to a portfolio of customers within Nordics & Benelux (and potentially Central European) region and are responsible for ensuring a healthy renewal by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities. You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What You'll Be Doing Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan Manage the ongoing post sales experience with the customer, including onboarding, ongoing...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2024-03-15

Contactez notre cabinet de recrutement en Centrafrique

Senior Director Of Sales, EMEA

OYSTER

What you'll do… As the Senior Director of Sales, EMEA, you will help build upon the strong foundation of a successful EMEA sales team which is currently comprised of Account Executives, Business Development Managers, Product Specialists and Sales Managers. A key part of your role will be to take our customer-first, consultative sales approach to the next level while helping the team to adapt to fast-changing market conditions and customer expectations. This is a highly collaborative role where you’ll build strong relationships with other business leaders including Sales Ops, Revenue Acceleration, and Sales Managers to ensure mutual support and alignment. Strategy Promote team collaboration, inclusion, and a high-performance culture Identify market changes, which you help train and coach the EMEA sales team to adapt to Support and guide the EMEA sales managers and sales team through complex deals Develop and share with executive leadership the short, medium and long term EMEA sales team strategy  Create and maintain alignment with Oyster’s growth objectives Performance Set up a consistent and career-developing training cadence to improve performance and quota attainment of the team Maximize team performance and efficiency Drive performance discipline, including; activity, pipeline, sales management and sales...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2023-03-17

Contactez notre cabinet de recrutement en Centrafrique

Principal Software Engineer- Fully Remote- Work From Anywhere!

OMNIPRESENT

The role We’re looking for a Principal Engineer who is hungry to build- this is a fully greenfield opportunity to develop the architecture of our next generation platform. We’re 3 years old, have learned some lessons, and we want these to drive forward our next stage of global growth. You will be solving complex, meaningful problems that help bring our customer and internal facing OmniPlatform to life. As a technical thought leader in our Engineering team, you will drive the technical strategy and direction of our next generation platform. The technical challenges of building Omnipresent span from complex products encompassing global payroll, payments, compliance and benefits across 160 countries. You will collaborate with other Engineering and Product leaders to drive decisions around programming languages, architectures, products, tools, approaches and processes whilst working closely with senior leadership across the organisation to help translate company goals through technology. Why join Engineering at Omnipresent Interesting work- working in a fast-paced and ever-changing industry, new problems and exciting solutions are never too far away. There are always opportunities to learn new skills and broaden your horizons. A sense of achievement- our teams own their software and when that awesome new...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2023-05-01

Contactez notre cabinet de recrutement en Centrafrique

Account Manager (Nordics)

LOKALISE

We're Hiring For We're looking for an Account Manager, who speaks fluent Swedish or Danish, to work closely with internal and external stakeholders to uncover new opportunities, work with existing accounts, and surpass the sales quota for expanding the Lokalise customer base. You Will Build strong business relationships with strategic customers and key stakeholders. Identify and generate expansion opportunities, mitigate churn and contraction, negotiate and create long-term contracts, and lead business review meetings with strategic customers. Track customer development with the goals of expansion and strengthening cooperation, as well as detecting any risks and addressing them effectively. Consult with customers on their internal processes and challenge leaders to drive change across their organizations. Become a Lokalise expert, building an in-depth knowledge of the product and connecting that knowledge directly to customer business goals and ROI. Coordinate cross-functional support to help customers maximize the value gained from the Lokalise solution. Internally, work closely with the Customer Success, Product, Finance, and Legal teams Act as an escalation point of contact for relationship and commercial issues. Manage your activities using the CRM and prepare accurate forecasting for renewal and...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-10-17

Contactez notre cabinet de recrutement en Centrafrique

Specialization Learning Coach

THE AFRICAN LEADERSHIP UNIVERSITY

ABOUT THE ROLE The African Leadership University is currently hiring four Specialization Learning Coaches to support student-driven learning by utilizing its new learning model where students' learning is self-directed and contextualized around a student’s mission.  RESPONSIBILITIES You must have experience in coaching and in the education space. The following are the main responsibilities that apply to this position: Core Functions Contribute to the development of student orientation and induction for the specialization modules for each new intake and support in any redesign by providing feedback and implementing changes approved by the Line Manager. Contribute to updated definitive documentation for the specialization modules in documents, such as the Bachelor of Entrepreneurial Leadership handbooks. Engage in the specialization induction and re-induction of coaches, respectively, as well as other professional development activities. Provide academic support to students throughout their specialization learning journey, maintaining and updating concept maps, resources, and assessment rubrics. Support students in the creation, review and validation of learning contracts. Engage with all developmental and performance management processes for Learning Coaches. Contribute to the annual programme review to...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-12-05

Contactez notre cabinet de recrutement en Centrafrique

Senior Business Operations Manager

LOKALISE

We are looking for a Senior Business Operations Manager to run projects from ideation of hypothesis through to understanding the impact of projects after implementation. You will: Partner with executive teams on defining and implementing strategic initiatives that can include monetization, growth, customer journey optimization, product development research, and competitive analysis, among other things. Collaborate cross-functionally (Product, Finance, Marketing, Sales, Support teams, etc.) to implement any initiative as a project manager, to ensure the smooth implementation of all initiatives. Establish and drive operational excellence across the organization both by being a stellar operational executor and also by defining the right processes and ways of working for others to follow as regards project management. Support and participate in company strategy exercises by conducting qualitative and quantitative research and navigating stakeholders through relevant findings and insights, and help shape the direction of strategic initiatives. Navigate between day-to-day operational optimization and top-level strategic projects, understand priorities and be able to individually manage different stakeholders on the different projects you are involved in. Define key performance indicators for different projects...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2023-05-16

Contactez notre cabinet de recrutement en Centrafrique

Portfolio Associate

UNOPS

Under the supervision of the Project Manager, the Portfolio Associate will undertake the following activities: Project Management/Administration Ensure that implemented activities are aligned with approved project agreements in terms of technical scope, engagement of resources, budget expenditure and agreed timeframe; Input and update of accurate data and information to facilitate effective delivery of the operations; Provide inputs to the Project’s work, financial, recruitment and procurement plans as required; Contribute to the development of Project’s reports and analysis related to project activities; Establish and maintain project documents/files for easy retrieval of archives related to Project’s activities; Contribute to the identification, capturing, and assessment of risks/issues and implement mitigation measures in accordance with the Risk Management Strategy; Contribute to the identification, capturing, and sharing of the Project’s lessons learned and best practices; Draft reports as envisaged by the Project Document/legal agreement, while in particular considering progress against the Key Performance Indicators; Contribute to efficient and effective use of Project and UNOPS tools for monitoring of the Project’s performance, outputs and benefits; Assist with administration and regular monitoring...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2024-03-18

Contactez notre cabinet de recrutement en Centrafrique

Account Executive (EMEA)

SWOOGO

Hi, we're Swoogo, pioneers of the event management frontier. Need proof? We grew up supporting in-person events, but connected hundreds of thousands of people through digital events over the course of the pandemic. Now, with in-person and digital capabilities, we're poised to take on hybrid events, and we've emerged as a leader in a space that is being completely redefined and reinvented. A highly focused, fully distributed event management software startup. US:  A highly focused, fully-remote event marketing software startup. Our clients expect us to be an events industry thought leader, always on the edge of new ideas with an unconventional viewpoint (see what we did there?), and that’s what we expect from you. We’re Swoogo, pioneers of the event marketing frontier, and we’re looking for an Account Executive who’s familiar with the Events Industry and Event Tech and can turn dreams into reality (or at least leads into customers). This position is a remote role based out of London, UK. #LI-REMOTE YOU:  The ideal candidate who has surpassed sales goals in previous roles. You’re looking for personal and professional growth with an organically growing event technology startup with a unique and deep history in the events world. You are proactive, love the hunt of a sale, are detail oriented and target focused....

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2023-01-15

Contactez notre cabinet de recrutement en Centrafrique

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