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Portuguese / English Technical Support Agent

5CA

Customer support is changing for the better. 5CA is not your conventional customer service company. We have agents in all corners of the world with demonstrated knowledge of video games and technology. So, what makes the position different from other tech support positions? A few things: You’ll work 100% remotely from your own home and workspace You’ll be part of a diverse community of techies from all over the world You’ll get to deliver top-notch customer experiences to people in need You'll work with a team of top-notch techies from your Trainer to the Operations Manager You'll be privy to training opportunities prior to starting your new role and free courses to develop your skills You'll have an Operations Manager to help you with your work and a Team Lead to ensure you're comfortable and enjoying yourself As a Technical Support Agent, you'll troubleshoot customers' technical issues with their PC hardware and networking devices. You'll use a combination of email, live chat, social media, and/or phone calls to answer tickets and queries. Responsibilities Providing support for computer tech products, including CPU's and GPU's. Troubleshooting technical issues. Diagnosing and solving hardware or software problems. Supporting customers via Email and Phone. The Goal? You'll help 5CA continue to be one of...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-10-15

Contactez notre cabinet de recrutement en Centrafrique

Gender Equality Diversity & Inclusion Regional Director- Great Lakes

INTERNATIONAL RESCUE COMMITTEE

Emploi disponible sur ces sites: Nairobi, NAIROBI MUNICIPALITY, Kenya Bangui, République centrafricaine Dar es Salaam, République unie de Tanzanie Goma, NORD-KIVU,, République démocratique du Congo Bujumbura, Burundi Requête nº: req22649 Intitulé de poste: Gender Equality Diversity & Inclusion Regional Director- Great Lakes Secteur d’activité: Gender Type de contrat: Régulier Taux d’occupation: Plein temps Ouvert aux expatriés: Oui Lieu de travail: Nairobi, IHUB, Kenya Descriptif du poste As the Gender Equality Diversity and Inclusion (GEDI) Regional Director, you will lead transformational activities and inspire change across the region by challenging existing practices, creating space for bottom-up learning and influence. Taking learning from countries and regions to advise global GEDI policies and practice, you will build and implement – taking a wide consultative approach- a regional GEDI action plan by contextualizing IRC’s Global GEDI action plan and aligning it to IRC’s intersectional feminist aspirations, the global DEI strategy and by building on previous work including the Gender Action Plan. The GEDI Director role includes: 1. Developing and leading activities to strengthen inclusion and belonging of underrepresented and marginalized staff in the region by bring to bear global resources and...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut

2022-02-06

Contactez notre cabinet de recrutement en Centrafrique

Senior DevOps Engineer

EDGE DELTA

WHAT WE DO: At Edge Delta, we are introducing the world’s first edge observability platform which allows our customers to analyze their data as it’s created, where it’s created. Embracing the freedom to decouple where you analyze your data from where it’s stored, this unique take on DevOps, Security, and SRE lets you consume and analyze outputs (logs, metrics, events, traces, telemetry) at the source – how we’ve defined the edge. Our customers escape the constraints and architectural limitations of traditional centralized systems by utilizing our lightweight and ultra-fast agent, distributed architecture, and stream processing capabilities. Ultimately, Edge Delta provides the scalability that the market needs, without previous technical or financial limitations- unlocking limitless data analysis, faster intelligence, and automated anomaly detection. We have a fantastic team that is continually motivated by the reception seen in the market, but we are truly in hyper-growth mode and need even more fantastic tech talent! We need people like you on the team in order for us to continue being the category leader. WHAT YOU'LL DO: You will maintain and operate cloud infrastructure on AWS/Azure You will set up monitors and operational dashboards You will write build/package/release CI/CD pipelines You will help to...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut

2022-04-26

Contactez notre cabinet de recrutement en Centrafrique

German / English Gaming Support Agent- Remote

5CA

What will I do? As a player support agent, your duties will include but not be limited to: Handling customer support (e-mail and live chat – no phone calls) by doing things like Help players with account issues (compromised accounts, updates, etc.) Resolve issues regarding refunds, purchases not going through, etc. Assist players resolve technical problems with the game Answer gameplay inquiries and helping sort out gameplay issues Check updates & newly released content for the game you’re supporting Take assigned training modules to help you improve even further in your job Attend your weekly meeting with a team of 10-15 fellow agents and your manager In short, you will be responsible for helping players of this popular video game resolve their issues and continue enjoying the game that they love. And don't worry- You will start your first week(s) at 5CA going through training with your fellow new agents, to make sure you are prepared for the challenges ahead. And, of course, you will be paid as if you were already working, during your training. We offer: A position at a fast-growing company with ambitious A-level clients A casual, international environment where you’ll work with people from over 40 different nationalities Flexibility; working remotely means being able to work from anywhere in the world...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-09-19

Contactez notre cabinet de recrutement en Centrafrique

French / English Gaming Support Agent

5CA

We love geeking out and gaming as much as you do. Join 5CA and help us continue building on the principle of Gamers Helping Gamers: connect with your fellow geeky agents, work comfortably from your own home, and discover what it is like to provide support for some of the most popular games in the world. What will I do? As a player support agent, your duties will include but not be limited to: Handling customer support (e-mail and live chat – no phone calls) by doing things like Help players with account issues (compromised accounts, updates, etc.) Resolve issues regarding refunds, purchases not going through, etc. Assist players resolve technical problems with the game Answer gameplay inquiries and helping sort out gameplay issues Check updates & newly released content for the game you’re supporting Take assigned training modules to help you improve even further in your job Attend your weekly meeting with a team of 10-15 fellow agents and your manager. In short, you will be responsible for helping players of this popular video game resolve their issues and continue enjoying the game that they love. And don't worry- You will start your first week(s) at 5CA going through training with your fellow new agents, to make sure you are prepared for the challenges ahead. And, of course, you will be paid as if you...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-10-01

Contactez notre cabinet de recrutement en Centrafrique

Director, Sales Development (EMEA)

EDGE DELTA

WHAT WE DO: At Edge Delta, we are introducing the world’s first edge observability platform which allows our customers to analyze their data as it’s created, where it’s created. Embracing the freedom to decouple where you analyze your data from where it’s stored, this unique take on DevOps, Security, and SRE lets you consume and analyze outputs (logs, metrics, events, traces, telemetry) at the source – how we’ve defined the edge. Our customers escape the constraints and architectural limitations of traditional centralized systems by utilizing our lightweight and ultra-fast agent, distributed architecture, and stream processing capabilities. Ultimately, Edge Delta provides the scalability that the market needs, without previous technical or financial limitations- unlocking limitless data analysis, faster intelligence, and automated anomaly detection. We have a fantastic team that is continually motivated by the reception seen in the market, but we are truly in hyper-growth mode and need even more fantastic tech talent! We need people like you on the team in order for us to continue being the category leader. WHAT YOU'LL DO: As Edge Delta’s Director of Sales Development in EMEA, you are responsible for the management of overall inbound business development and outbound prospecting pipeline building...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-05-09

Contactez notre cabinet de recrutement en Centrafrique

Senior Finance Manger- Bangui, République Centrafricaine

INTERNATIONAL RESCUE COMMITTEE

L’International Rescue Committee (IRC) est une organisation non gouvernementale internationale. Elle a été fondée en 1933, à l’initiative du célèbre physicien Albert Einstein. Aujourd’hui, l’IRC est l’un des leaders mondiaux en matière de secours, de réhabilitation, de protection, de développement, de réinsertion et de plaidoyer pour les personnes affectées par les crises. La mission de l’IRC est d’aider les personnes dont les vies et les moyens de subsistance sont détruits par les conflits et les catastrophes à survivre, se relever et prendre en main leur avenir. L’IRC est actif en République centrafricaine depuis fin 2006. Il dispose d’un bureau principal à Bangui, d’une base à Bocaranga (Ouham-Pendé), d’une base à Kaga-Bandoro (Nana-Gribizi), et Zemio. En 2015, l’IRC a élaboré une nouvelle stratégie au niveau global pour la période 2015-2020. Cette stratégie a redéfini la mission de l’IRC et défini des objectifs opérationnels et organisationnels précis afin de renforcer son mandat dans les urgences humanitaires et les situations de post-conflit. À cet effet, IRC au niveau global veut mettre en place des infrastructures en matière de communication, financement, capital humain, systèmes et technologies. Job Description Sous la supervision du DDF, ce poste est responsable de l’appui au département des...

Centrafrique : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut

2021-08-15

Contactez notre cabinet de recrutement en Centrafrique

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Portuguese / English Technical Support Agent