Offres d'Emploi | Recrutement & Executive Search en Afrique

IT Customer Support

SODEICO MANPOWER

Nous sommes une entreprise spécialisée dans le domaine de la Gestion des Ressources Humaines (GRH). Nous offrons des solutions optimisées dans le recrutement, la mise à disposition de personnel (local et expatrié), le Conseil RH, la Formation, ainsi que l'externalisation de la paie (payroll). Nous opérons sur toute l'étendue de l'Afrique Centrale. La Sodeico Manpower est également membre d'un Consortium International qui fournit de l'expertise technique et de la gestion de projets intégrés financés par des bailleurs de fonds, tels que l'Union Européenne (UE), la Banque Mondiale (WB) et la Banque Africaine de Développement (BAD). La SODEICO Manpower est votre partenaire de performance. Nous vous accompagnons avec un service de qualité, ce qui vous permet désormais de vous focaliser sur votre cœur de métier, pour une meilleure productivité. Context : Sodeico is a specialized recruitment and placement company. Currently, we are seeking 02 qualified IT Customer Support for one of our clients in Fleet Management Solutions. As an IT Customer Support, you will be responsible for managing the client's IT infrastructure. You will work closely with internal teams to ensure Technical support such as resolving issues, configuring operating systems and using remote desktop connections to provide immediate support....

Congo RDC : Boende - Bukavu - Bunia - Buta - Gbadolite - Gemena - Goma - Inongo - Isiro - Kabinda - Kalemie - Kamina - Kananga - Kenge - Kikwit - Kindu - Kinshasa - Kisangani - Kolwezi - Lisala - Lodja - Lubumbashi - Luebo - Matadi - Mbandaka - Mbuji-Mayi

2023-10-27

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Technical Support Engineer

GRAFANA LABS

Responsibilities : Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources) Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and plugins Opening GitHub issues and partnering with software developers in order to solve issues, address bug fixes, or report security vulnerabilities Assessing performance issues with queries, visualizations, and alerting (PromQL, LogQL) Manage customer cases by providing timely and accurate information via phone, video meetings, email, ticketing, and chat Contribute to internal knowledge base and share information about technical issues within your team Inform customers about new features and functionality Gather and share customer feedback with Product, Sales, and Customer Success teams Provide training to new and existing team members and help with the onboarding process for new customers

2023-07-29

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IT Support Engineer

SAVICS

About Savics Savics is a social business with an international reach. Our mission is to provide connectivity solutions and analytical expertise to increase the impact of diagnostic technologies on individualized patient care, disease surveillance and health-care management at the global level. We work together with global institutions and national governing bodies to tackle important global health issues such as tuberculosis, HIV, hepatitis and malaria. Whether finding new ways to improve patient care, accelerate national health decisions, or solving long lasting problems, we are releasing people from suffering through our new products. Your Location Our preference goes for an african country due to the time zones in which our staff is located. Most of our staff work remotely from Africa. Your Role We are looking for an IT Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. IT Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that...

2020-09-20

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Senior Support Engineer

SAVICS

About Savics Savics is a Social Enterprise that leverages existing technologies and field knowledge to co-create and implement innovative products to enhance stakeholders’ impact on individualized patient care, disease surveillance, and health-care management at the global and local level. We partner with health stakeholders to build simple, customizable, and patient-centric applications that gather field data and provide valuable insights for informed decision making. We have developed a suite of highly innovative mobile and web applications that support health systems, with the aim of strengthening and improving health outcomes for low and middle-income populations. In 6 years’ time, we have deployed our products across fifteen countries; mostly in Africa and South-East Asia. Your Location Our preference goes for an african or asian country in which our staff is located. Most of our staff work remotely from Africa. Your Role We are looking for Senior Support Engineers to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.* Senior Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide...

2022-05-27

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Protection Officer / International Consultant

WORLD FOOD PROGRAMME

We are looking for candidates of the highest integrity and professionalism who share our humanitarian principles. We select our candidates on a competitive basis, and we are committed to promoting diversity and gender balance. Currently, we are looking for a candidate to support our operations in the Democratic Republic of Congo. Job Title: Protection Officer Type of contract: Consultancy Unit/Division: Protection and accountability to affected populations Duty station (City/Country): Bunia, Democratic Republic of Congo Duration: 11 months. Accountabilities/Responsabilities Undertake protection risk assessments to inform WFP interventions, DRC's context analysis and better understand the barriers faced by affected populations in accessing WFP assistance, their preferences, perceptions of security and explore the link between food insecurity and protection risks. Work in close cooperation with the programme and other units to integrate mitigation measures to address protection risks including PSEA and gender in the project management cycle (design, implementation and monitoring). Organise and facilitate capacity strengthening initiatives and training opportunities for WFP personnel, cooperating partners, financial service providers and other stakeholders on the humanitarian principles, centrality of...

2022-02-25

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Atlassian Administrator

SOLERA, INC

The Role : In this position, you will be working with a team of Atlassian Administrators supporting Jira, Confluence, Jira Service Management, and Bitbucket. This will include both support and new development. What you’ll do: JIRA: Create projects, JQL queries, customize screens, fields, permissions, and notifications. JIRA: Create/edit custom workflows: conditions, validators, and post functions. Provide ongoing support and configuration maintenance to users: address user questions and provide training if needed. Communicate with the users and stakeholders to understand their use cases and business needs and help them use the Atlassian tools to improve their processes. Extend the functionality of the tools by utilizing 3rd party add-ons such as ScriptRunner, Tempo Timesheets, JIRA MISC Workflow Extension, Configuration Manager, etc... Work on consolidation of instances by migrating projects/spaces from one instance to another. Create and maintain detailed technical and user facing documentation. Develop/maintain integration between Atlassian and other systems (i.e.. Active Directory). Actively monitors support ticketing system and consistently contributes time to resolving issues, whether minor or critical, in a timely manner.

2022-08-23

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Research Manager

SOCIAL IMPACT

Project objective: USAID/DRC has engaged the PEARL mechanism to conduct a n evaluation of complex crisis fund programming in the DRC. The purpose of the evaluation in the DRC is to explore the following preliminary questions: To what extent have civic education efforts and campaigns succeeded in increasing citizens’ awareness and behavior towards the electoral process? In particular, what impact did these efforts have on youth, women, and other marginalized groups during the voter registration process as well as on election day itself? In what ways have elections-related and media programming been successful in combating hate speech, misinformation, and fake news? To what extent did elections programming help foster dialogue, trust, and social cohesion during the electoral period? Which conflict mitigation approaches were most effective in helping to reduce the potential for electoral violence? Considering that a large part of CCF-funded activities are focused on improving the transparency and accountability of the electoral process, what was the impact of large-scale elections observation on the legitimacy (or perceptions thereof) of the electoral process? How effective were the CENI’s strategic frameworks for women, people with disability, and youth inclusion in fostering equitable access and...

2023-09-11

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IT Customer Support

Technical Support Engineer

IT Support Engineer

Senior Support Engineer

Protection Officer / International Consultant

Atlassian Administrator

Research Manager

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Candidats, trouvez votre futur job parmi 49.485 postes ouverts

IT Customer Support

Technical Support Engineer

IT Support Engineer

Senior Support Engineer

Protection Officer / International Consultant

Atlassian Administrator

Research Manager

Offres d'emploi par métier

Nos offres d'emploi en Afrique

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