Senior Customer Success Manager (Remote, Netherlands)

GRAFANA LABS

Senior Customer Success Managers will align to a portfolio of customers within Nordics & Benelux (and potentially Central European) region and are responsible for ensuring a healthy renewal by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities. You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What You'll Be Doing Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan Manage the ongoing post sales experience with the customer, including onboarding, ongoing...

Mali : Bamako - Gao - International - Kayes - Kidal - Koulikoro - Ménaka - Mopti - Ségou - Sikasso - Taoudeni - Tombouctou

2024-03-15

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CampusPress Sales Specialist (WordPress, SaaS Sales & Education)

INCSUB, LLC

We are looking for some epic talent to join our CampusPress family. At CampusPress, we’re experts in bringing innovative web solutions to schools, school districts, colleges, and universities through WordPress and our wide range of plugins and products. Our services in accessibility, security, hosting, and support power millions of education websites, blog networks, and portfolios. You will join an ongoing and expanding team of sales specialists who work collaboratively with all areas of the company to make sure we stand out from the rest! Our talented, inspirational team is located globally, with team members working from every continent. Location is unimportant as long as you are available, enthusiastic, committed and know your stuff. The person we’re searching for will have intimate knowledge of WordPress, experience in working with the education industry, and will manage Accounts, Pre-Sales, and Sales related communications. Our team works in shifts, and we aim to provide 24/7 coverage to our customers. Responsibilities  : The role involves: Responding daily to any inbound/outbound leads assigned to you Scheduling calls with potential clients Providing quotes Setting up networks for trials and answering any pre-sales questions Keeping the CRM for your clients and active deals up-to-date Assisting with...

Mali : Bamako - Gao - International - Kayes - Kidal - Koulikoro - Ménaka - Mopti - Ségou - Sikasso - Taoudeni - Tombouctou

2024-03-08

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Director of Product Compliance

DEEL

What You Will Do   Oversee payroll and tax compliance with EMEA regulations, ensuring all processes align with legal requirements. Build a small team of experts to ensure coverage across critical EMEA jurisdictions, aligned with our product strategy Support the Product Management team by providing insights and guidance on legal and compliance issues during payroll engine development. Keep abreast of legislative changes in payroll and tax laws within the EMEA region, and advise on necessary updates to the payroll systems. Act as a liaison between engineering, product, design and compliance teams, facilitating effective integration of tax and compliance requirements. Identify potential compliance risks in payroll processes and suggest preventive or corrective actions. Review and approve payroll system process architectures and designs to ensure they meet compliance standards. Communicate with internal stakeholders and external partners, such as legal advisors, to gather and disseminate relevant compliance information. Educate product and development teams on specific compliance requirements and best practices in the EMEA payroll context. Maintain detailed records of compliance checks, decisions, and advice provided, ensuring transparency and accountability. Regularly review and recommend improvements to...

Mali : Bamako - Gao - International - Kayes - Kidal - Koulikoro - Ménaka - Mopti - Ségou - Sikasso - Taoudeni - Tombouctou

2024-03-04

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Assistant Controller (Europe)

DEEL

There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance. What You'll Enjoy Doing: Supporting Group Consolidation: Assisting in the monthly, quarterly, and yearly consolidation processes to ensure accuracy and completeness of financial data across the group. Group Financial Statements: Playing a pivotal role in preparing the group financial statements, contributing to the accurate portrayal of the company's financial health. Process Implementation and Controls: Implementing robust processes and controls to maintain the integrity of financial records, guaranteeing completeness and accuracy. Working Papers Creation: Developing comprehensive working papers to substantiate the group financial statements, ensuring transparency and compliance. Intercompany Reconciliations: Participating in intercompany reconciliations at a company-wide level, ensuring alignment and accuracy in financial reporting. Collaboration with Country Finance Managers: Assisting and liaising with country finance managers to ensure adherence to established processes and controls. Reporting Enhancement: Collaborating with internal and external stakeholders to design, build, and improve the company's reporting systems. Audit Support: Playing a key role in audits by providing necessary...

Mali : Bamako - Gao - International - Kayes - Kidal - Koulikoro - Ménaka - Mopti - Ségou - Sikasso - Taoudeni - Tombouctou

2024-03-09

Contactez notre cabinet de recrutement au Mali

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