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Technical Support Engineer (Remote, EMEA)

GRAFANA LABS

This is a remote role ONLY for candidates in the timezones of the European Union or United Kingdom Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best...

Mali : Bamako - Gao - International - Kayes - Kidal - Koulikoro - Ménaka - Mopti - Ségou - Sikasso - Taoudeni - Tombouctou

2023-05-07

Contactez notre cabinet de recrutement au Mali

Support Engineer (Remote, EMEA)

GRAFANA LABS

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and...

Mali : Bamako - Gao - International - Kayes - Kidal - Koulikoro - Ménaka - Mopti - Ségou - Sikasso - Taoudeni - Tombouctou

2023-03-25

Contactez notre cabinet de recrutement au Mali

Director Of Program Development & Quality- Bamako, Mali

MERCY CORPS

General Position Summary This position will be primarily responsible for identifying and leading development of new initiatives, donor pre-positioning, including leading design and lead writing concept notes and proposals, and will oversee and guide the Program Performance & Quality (PAQ) department in developing and ensuring that Mercy Corps is compliant with the Mercy Corps Global Program and Quality SOPs and develop same SOPs for the country level systems to ensure development of consistent standards organization-wide. The position will work closely with the Director of Programs Implementation, Country Director, Finance & Compliance Manager, Operations Manager & HR Specialist and in close coordination with the MC HQ Technical Support Unit (TSU) and the global and regional PAQ Teams. The Program Development & Quality Director also plays a key role in helping build an environment of evidence-based programming, decision making and adaptive management at all levels, while at the same time providing support to create a culture of training, coaching, and integrating effective tools and techniques to improve program quality. Furthermore s/he is responsible for supporting the PAQ team to develop program quality tools and processes,  supporting all efforts to manage and share information and learnings across...

Mali : Bamako

2022-09-02

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Remote Support Agent- Bilingual (French/English)

VIDCRUITER

About the position Job Title:  Applicant Success Agent (Bilingual) Location:  Remote Schedule:  40 Hours per Week (5, 8-hour shifts) Be a part of our growing team of 80+ employees working remotely! At VidCruiter, we offer a very welcoming environment with an excellent work-life balance. We work as a team and have an all-hands-on-deck approach to everything we do. With a constantly growing company, you will always have something new to learn and do. Our motto is continuous improvement and the VidCruiter team is there for you every step of the way to make sure you succeed. If you're looking for an exciting opportunity in an innovative and ever-changing industry- VidCruiter is the company for you! We like to call our technical support team "Applicant Success Team". One of the primary responsibilities of the team is to ensure that our company is aware of any technical problems happening on the applicants' (end-users) end and that a prompt solution is taken every time to resolve any issues we may encounter in the most efficient manner. We manage support tickets, answer applicant and/or client inquiries and provide technical support to them. We are seeking to hire an  Applicant Success Agent (Bilingual)  to join our growing team!  You will be providing professional-level service via email, chat, and...

Mali : Bamako - Gao - International - Kayes - Kidal - Koulikoro - Ménaka - Mopti - Ségou - Sikasso - Taoudeni - Tombouctou

2022-12-27

Contactez notre cabinet de recrutement au Mali

International Consultant- Gender Programming Review P-4 Bamako, Mali

UNICEF

International Consultant- Gender Programming Review P-4 Bamako, Mali For every child, hope In line with the UNICEF Gender Action Plan (2019-2024), UNICEF Mali Country Programme Document (CPD 2020-2024) integrates gender equality programming for transformative results throughout the life course to achieve gender equality and empowerment of girls and women. A lifecycle approach that recognizes the cross-sectoral and mutually reinforcing nature of key child outcomes and the multifaceted and multidimensional expression of gender inequality; the positioning of girls' agency and participation as transformative programmatic priorities; and that gender discrimination begins before birth and impedes the realization of rights through childhood, adolescence and beyond have led to innovative strategies to achieve results at scale. Investments in gender equality beginning in early childhood and continuing throughout adolescence are, therefore, integral to lifelong positive outcomes for children and their communities in the programmatic vision of UNICEF Mali programming. How can you make a difference? Justification In 2022, UNICEF adopted a new GAP (2022-2025) to guide the organization’s promotion of gender equality across all programmes at the global, regional, and country levels. The GAP elaborates on the gender...

Mali : Bamako - Gao - Kayes - Kidal - Koulikoro - Ménaka - Mopti - Ségou - Sikasso - Taoudeni - Tombouctou

2023-04-30

Contactez notre cabinet de recrutement au Mali

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