Offres d'Emploi | Recrutement & Executive Search en Afrique

VP, Growth (Remote)

ICUC

Job Description As VP, Growth, you will be leading and growing a global team, focused on driving opportunities for new prospective clients and organic opportunities for existing clients. You can build and sustain relationships with senior level clients, becoming a trusted strategic partner. You are capable of leading strategic social opportunities with stakeholders, and you aren’t afraid to jump in and build new bridges across the dentsu network and client business units to drive growth and build cross functional teams. A successful candidate will be the strategic liaison for clients, internal teams, and partner agencies. You will champion strategically and creatively sharp work, be a true partner to clients, show a passion for the brand and category, and easily navigate a fast-paced, ever-evolving environment. Duties And Responsibilities Work collaboratively with the Marketing team to build and scale a predictable global sales pipeline with clear KPIs across new and organic business Empower teams through engaging career development practices; maximize learning and productivity while minimizing turnover Lead and inspire a growing Growth team, located remotely and globally, to achieve lead, meeting and closed opportunities Build, scale and deliver on global pitches, including but not limited to having a...

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2022-12-19

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Customer Success Manager (gaming)

SOLSTEN

Customer Success | EMEA- Remote Solsten is ushering in a new era of experience management by enabling personalization optimized for human potential, engagement, and health. We enable global leaders and companies of all sizes across the gaming and healthcare industries to create and manage personalized experiences while obtaining a deeper level of audience understanding than ever before through our psychologically-based AI. Solsten is the empathy engine of digital experiences. We provide our clients with the right insights and tools which empower them - for the first time in the digital age- to truly resonate with their customers and end users. At Solsten, everything is about the customer and their experience. This is the DNA of our product and at the core of how we engage with our clients. As a Customer Success Manager, you will be the trusted advisor for our existing gaming customers. By living and breathing a "client first" culture and deeply understanding the day-to-day reality of our clients, you will be responsible for building and continuously refining our Customer Success process to accelerate growing existing accounts and to deliver an exceptional customer experience. This role requires a strong appetite for growth, high emotional intelligence combined with curiosity to understand our...

2022-12-24

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Technical Project Manager

ZOOVU

The Role: Due to our continued growth, we are expanding our team of Technical Project Managers to work with our rapidly developing client base. Leading from the front, you will be responsible and accountable for the onboarding, implementation, and enablement of new customers within time and budget, while delivering technical oversight and managing customers to drive initial success and an implementation that scales long-term. Blending strong technical competency with a consultative approach to customers, you will work seamlessly within internal and external teams to ensure every Zoovu customer goes live on-time with a solution that is properly integrated, documented, and provides a solid foundation for continued growth. Responsibilities Ability to manage enterprise projects consisting of multiple work streams – analyzing requirements and deliverables and break down into discrete units, prioritizing work across multiple team members to achieve project timelines and objectives Support the onboarding and enablement of new customers while ensuring the team delivers an enterprise-grade architecture, including data exchanges and transformation between enterprise systems Responsible for identifying requirements and use cases, consulting with customers to assure Zoovu’s solution is properly implemented in the most...

2023-02-21

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Solutions Architect

ZOOVU

The Role: You will onboard and enable new customers while delivering technical oversight and leadership across multiple complex, enterprise-level projects and programs across some of the largest, most recognizable brands on the planet. Blending strong technical competency with a consultative approach, you will work seamlessly within the teams to ensure every Zoovu customer goes live with a solution that is properly integrated, documented, and provides a solid architectural foundation for continued growth. When not working on projects, you will focus on internal initiatives that improve the teams capabilities, and cultivates efficiencies within the organization. Complete the onboarding and enablement of new customers while setting overall architecture for customer implementations, including data exchanges and transformation between enterprise systems Responsible for identifying technical requirements and use cases to assure Zoovu’s solution is properly implemented in the most efficient manner to drive value and exceed customer expectations. Act as the senior technical liaison throughout the customer enablement program, supporting the Platform Consultant and CSP to ensure quality deliverables Seamlessly interact with product, support, and development teams as needed to accomplish daily activities Develop...

2023-02-21

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Regional Delivery Manager- EMEA

GITLAB

Work with the Professional Services Director to help establish and manage goals and responsibilities for Professional Services Engineers Assist in development of thought leadership, event-specific, and customer-facing presentations Share hands-on technical preparation and presentation work for key accounts helping sell on the value of what GitLab professional services has to offer Ensure the Professional Services Engineers exceeds corporate expectations in achieving billable utilization targets as well as core knowledge, communication, and execution Ensure the Professional Services Project Managers exceed expectations in completing projects successfully and meeting revenue targets Define and maintain a high bar for team member expectations and enable the team to achieve it Challenge the team and yourself to continually learn and grow as trusted advisors to clients Monitor performance of team members and provide timely feedback and development assistance Create, review, and approve formal statements of work, change requests, and proposals Prepare weekly revenue forecast worksheet and create action plans to address issues Manage resource assignments and staffing levels, including recruitment as needed Identify and implement improvements to the processes and tools used as a seasoned with experience leading...

2022-10-01

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Manager, Customer Success Northern EMEA

GRAFANA LABS

Make a difference. Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a technology startup in a high growth phase. We’re looking for an experienced, versatile and highly motivated Customer Success leader to join our team. As a Manager, Customer Success NEMEA, your team will be a key differentiator in how our customers view and value Grafana Labs in Northern EMEA (UK, Benelux & Nordics). This key leader will have experience building and scaling a successful organization to service a growing customer base, curating specific experiences to increase production adoption and revenue protection. The ideal candidate has built a Success team and operations (ideally one that services highly technical customers), managing regional teams in the UK You must have a love for hiring and developing teams. We want to hire well so we can foster talent for growth at Grafana. You will have a passion for putting the customer first and love building strong relationships connecting with customers and internal stakeholders. You will champion the customer experience and liaise with cross functional teams including Sales, Customer Support, Professional Services, and Product Development to ensure the balance between what’s best for the Customer and Grafana....

2023-03-27

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Global Account Manager- EMEA

CANONICAL

The Global Account Manager (GAM) deepens the Canonical engagement with large multinational customers. The goal for our global account managers is to ensure that their clients consider Canonical for Hybrid Cloud initiatives and projects. We aim to build a significant partnership with the client, both at the executive level and with DevOps and Infrastructure teams. We are hiring GAMs for Financial Services, Tech, Automotive, Manufacturing, Pharma and other verticals. The GAM takes a leadership approach to selling, engagement strategy, finding and closing opportunities. They are able to think outside the box and can quickly gain trusted advisor status, representing Canonical’s unique value proposition and brand with the customer. The successful candidate will have relevant experience and can show examples of building trust with their client. They will demonstrate the ability to form a relationship with that client at all levels of the organisation. They will show public references from previous partnerships with their customer. The candidate will be responsible for worldwide account management including the creation and execution of a strategic account plan, meeting and exceeding quota, the ability to build a large account team and prioritize engineering to service the growth of their client.

2022-09-17

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Support Engineer (Remote, EMEA)

GRAFANA LABS

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers. You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings. This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources) Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and...

2023-04-15

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Senior Account Executive (Remote / German / DACH / SaaS)

PUBLITAS

Ready to have an impact with us? Start the application process by filling out the screening questionnaire to see if Publitas is a good fit for you. Take ownership by: Identify and target potential clients through various channels, including online research, networking, and referrals. Qualify leads to ensure they align with our ideal customer profile. Build and maintain strong, long-lasting customer relationships. Understand the needs of clients and present tailored SaaS solutions that address their pain points. Lead product demonstrations and presentations to potential clients. Negotiate contracts and close sales deals. Develop and implement effective sales strategies to meet and exceed sales targets. Collaborate with the sales team and management to refine the sales process. Stay up-to-date with industry trends and competitive offerings. Keep accurate records of sales activities, opportunities, and customer interactions using our CRM system. Provide regular sales reports and forecasts to the management team. Serve as a trusted advisor to clients, ensuring they receive ongoing value from our solutions. Gather feedback and insights from clients to help improve our products and services.

2024-03-10

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Technical Support Engineer (Remote, EMEA)

GRAFANA LABS

This is a remote role ONLY for candidates in the timezones of the European Union or United Kingdom Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers. You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings. This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources) Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best...

2023-05-07

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Candidats, trouvez votre futur job parmi 49.485 postes ouverts

VP, Growth (Remote)

Customer Success Manager (gaming)

Technical Project Manager

Solutions Architect

Regional Delivery Manager- EMEA

Manager, Customer Success Northern EMEA

Global Account Manager- EMEA

Support Engineer (Remote, EMEA)

Senior Account Executive (Remote / German / DACH / SaaS)

Technical Support Engineer (Remote, EMEA)

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Candidats, trouvez votre futur job parmi 49.485 postes ouverts

VP, Growth (Remote)

Customer Success Manager (gaming)

Technical Project Manager

Solutions Architect

Regional Delivery Manager- EMEA

Manager, Customer Success Northern EMEA

Global Account Manager- EMEA

Support Engineer (Remote, EMEA)

Senior Account Executive (Remote / German / DACH / SaaS)

Technical Support Engineer (Remote, EMEA)

Offres d'emploi par métier

Nos offres d'emploi en Afrique

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