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Senior Customer Success Manager (Remote, Netherlands)

GRAFANA LABS

Senior Customer Success Managers will align to a portfolio of customers within Nordics & Benelux (and potentially Central European) region and are responsible for ensuring a healthy renewal by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities. You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What You'll Be Doing Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan Manage the ongoing post sales experience with the customer, including onboarding, ongoing...

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2024-03-15

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Senior Sales Operations Manager, Business Partner (EMEA, Remote)

GRAFANA LABS

We're looking for a Sr. Sales Operations Manager to serve as our first Business Partner to our EMEA Sales team with a specific emphasis on partnering with our RVP of EMEA Sales to provide operational rigor for our largest markets. In this role, you will serve as a key foundational hire in helping to scale our overall operational capabilities as we develop the guidelines and standards for establishing localized Sales Operations teams across our North America, EMEA and APAC regions. The position requires strong business partnering skills, financial reporting, planning and modeling skills, and good business acumen. Key Responsibilities This role will serve as the primary operational lead to evaluate the general health of the sales organization in EMEA which represents Grafana’s fastest growing region by revenue Lead operational programs to drive forecast accuracy and visibility as well as Sales productivity and efficiencies across our EMEA sales organization Own the operational cadence around the forecasting process via Clari for all EMEA Sales regions Execute on global segmentation and account assignment frameworks across the regions in the U.S. Design, implement, and manage sales forecasting, planning, and budgeting processes, establishing a high level of quality, accuracy, and process consistency to be...

2022-10-31

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Data & BI Manager EMEA

LOKALISE

Manager of Data & BI The Manager/Senior Manager of Data and BI role is a pivotal one at Lokalise. In this role, you will lead the entire Lokalise Data and BI team, including data analysts, data engineers, and analytics engineers, in delivering valued data capabilities across the business. You will be part of the Revenue Operations, which maximizes revenue potential by streamlining and aligning sales, marketing,product, finance and operations, and thus helps to bring data-driven thinking and decision-making to the forefront of everything we do. In addition to the commercial side you will also be working closely with product, operations and finance. Last but not least you will also be responsible for the direction, growth, and well-being of the team, as well as for analytics success and stakeholder satisfaction. We are open to candidates with a range of experience between manager and senior manager positions. We'd love to hear from you if you... Have a strong desire to help us make data-driven decisions the default across Lokalise Value diverse, inclusive teams and creating an environment where people of all identities, experiences, and backgrounds can thrive Practice a management style based on transparency, empowerment, and trust Thrive when exposed to a variety of business challenges and tools, and enjoy...

2022-10-17

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Senior Sales Operations Manager, Business Partner (EMEA, Remote)

GRAFANA LABS

2022-10-21

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Senior Accountant

THE ROOM

Are you a qualified accountant? Do you have hands on experience with group accounting and consolidated reporting? Are you excited about working in a mission-driven environment with smart like-minded individuals and contributing to building an exceptional global talent community? Does the prospect of working to deliver operational excellence and providing actionable insights into business performance resonate with you? Would you say money matters are your superpower? Sounds like you? Continue reading… ABOUT THE ROLE Your role as Senior Accountant is to ensure that as a for profit company we are operating ethically with best in class systems and as a cost effective organization. You will ensure operational excellence for the organization and subsequent stakeholder satisfaction as well as contribute to our business strategy and our bottom line which is based on being a cost effective organization. More specifically your role will include: Taking ownership of the day-to-day, monthly and year end operations of the financial reporting function. Maintaining the integrity of the general ledger of all subsidiaries at all times Leading the month-end close process in line with group reporting deadlines Performing general accounts analysis and reconciliations including bank statements, fixed assets, accruals,...

2022-12-30

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Senior Director Of Sales, EMEA

OYSTER

What you'll do… As the Senior Director of Sales, EMEA, you will help build upon the strong foundation of a successful EMEA sales team which is currently comprised of Account Executives, Business Development Managers, Product Specialists and Sales Managers. A key part of your role will be to take our customer-first, consultative sales approach to the next level while helping the team to adapt to fast-changing market conditions and customer expectations. This is a highly collaborative role where you’ll build strong relationships with other business leaders including Sales Ops, Revenue Acceleration, and Sales Managers to ensure mutual support and alignment. Strategy Promote team collaboration, inclusion, and a high-performance culture Identify market changes, which you help train and coach the EMEA sales team to adapt to Support and guide the EMEA sales managers and sales team through complex deals Develop and share with executive leadership the short, medium and long term EMEA sales team strategy Create and maintain alignment with Oyster’s growth objectives Performance Set up a consistent and career-developing training cadence to improve performance and quota attainment of the team Maximize team performance and efficiency Drive performance discipline, including; activity, pipeline, sales management and sales...

2023-03-17

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Senior Business Development Manager, Innovation Work From Anywhere

OMNIPRESENT

Senior Business Development Manager, Innovation Work from Anywhere, GMT-5 to GMT +5 The innovation department at Omnipresent reports directly to our CEO, and is in charge of the development of new products that would become the future of Omnipresent. This setup enables the innovation team to operate independently like a startup within Omnipresent. This is an amazing opportunity to work in an early stage startup environment- but having the back of a well funded and established company like Omnipresent. The innovation team is in charge and measured for bringing the new products to life, taking care of the 0 to 1. This includes setting a business model, conducting market research and user interviews, product management, engineering, and collaboration with other professional departments at Omnipresent for subject matter support, such as finance, payroll, benefits, etc. What will you do? (The role) This role reports to the Head of International Expansion. Support the innovation team, across all new products, with everything business related. You will be sourcing and managing business partnerships around different areas, such as: Payroll and Fintech providers Benefits providers Tech companies and startups Conduct industry research, competitive research, and gather customer insights and feedback You will be...

2022-12-20

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EMEA Sales Director- Financial Technologies

EVENTUS

Utilizing your contacts within the financial sector, this Sales Director is accountable for driving revenue growth within the region (EMEA), generating a pipeline, presenting solutions, creating proposals and closing business. Experience working with capital markets firms and fast-growing companies is preferred. This position will be based in Europe. What You'll be Responsible For: Hunting and developing leads in the SaaS RegTech or Fintech space while utilizing your understanding of financial technologies architecture. Meet/exceed revenue growth targets within primary region and assist global sales staff in secondary region(s). Collaborate with appropriate team members to determine necessary strategic sales approaches. Provide prompt feedback to Product Management and Sales Management regarding client and prospect product feedback. Maintain and expand the company’s CRM. Where necessary, support marketing efforts such as trade shows, exhibits, and other events. Appropriately communicate value proposition and company brand. Understand customer requirements and leverage teammates to have relevant technical planning sessions. Successfully drive pipeline, revenue, and sales goals through effective management of partner engagements and team selling. Manage complex contract negotiations and liaison with the...

2023-02-18

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Senior Account Executive, EMEA

OYSTER

The Role Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire (you?!), this role does require that you are based within the timezone PDT + /- 3H Oyster is looking for a uniquely talented Senior Account Executive across the EMEA to fuel its rapid growth. These individuals are ready to sell the fantastic benefits of remote working and embrace it themselves. This is an opportunity to be at the forefront of the future of work, to become a thought leader in this rapidly growing space, and earn lucrative performance-based commissions working with an agile and innovative customer base of like-minded companies and leaders. What you'll do… Get prospects excited about our global employment platform and the opportunity remote employment offers to expand their business. Our prospects come in many shapes and forms: speak with HR, legal, finance, and C-level stakeholders on how Oyster can help them on their remote work journey. Understand the customer’s pain points as it relates to global hiring, highlighting Oyster’s differentiators, effectively demoing the product over video conference, and guiding them through the sales process Partner with Business Development Representatives to...

2023-03-17

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VP Sales EMEA

MEMSOURCE

VP Sales EMEA At Memsource we help our customers go global. We provide a leading translation management system (Memsource) and software localization platform (Phrase), supporting 500+ languages, 50+ file types and covering the full range of enterprise localization use cases. With a global team working from our offices or from home across Europe, US, UK and Japan, we serve thousands of global customers, including leading brands such as Uber, Bosch, Lufthansa, Supercell, Vistaprint and Zendesk. As VP Sales EMEA you will be tasked with building on the successes within EMEA and building a professional sales organisation that drives rapid new customer and ARR growth. You will be expected to lead, inspire, mentor and coach your team to be the best they can be and work with the VP Global Sales to maximise on the opportunity within the region. What you’ll be responsible for: Driving consistent double digit ARR growth across EMEA Inspire, lead and enable the EMEA team responsible for new business growth and revenue generation Work closely with the AEs on sales process, pitch materials, value propositions and strategy to enable them to move deals from demo to close as efficiently and effectively as possible Ensuring the EMEA business is run and managed on the correct set of sales metrics and KPIs Maximising the...

2022-11-07

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Senior Customer Success Manager (Remote, Netherlands)