Candidates, find your future job among 49.262 open positions

EMEA Customer Success Manager

MONGODB

The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and contribute to what’s already been built. We’re looking for someone who thrives by having daily interactions with customers. The Customer Success team at MongoDB is responsible for establishing relationships and becoming a trusted advisor and “go-to” person for standard methodologies and advice. We are an integral part of our customer’s success with MongoDB and bring value to every interaction- from onboarding and product adoption to growth. We are a distributed team spread across our offices in New York City, Austin, Dublin and Sydney. This role will report to...

Central African Republic : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-09-19

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Technical Account Manager, EMEA

LABELBOX

About the Role As a Technical Account Manager, you are in the unique position of helping Labelbox’s customers build and operationalize transformational AI technology. As a Customer Success Team, we are not just helping someone use our app, we are collaborating with business and technical teams as they build pioneering technology, often the first of its kind for their industry. You will partner with our EMEA Account Team to support customer’s technology needs for ML Model Development.  As the technical expert post-sale, you’ll guide customers through implementation and on-going management of their Labelbox deployment (on-premises or cloud-based), provide best practices for achieving their ML goals, and identify solutions to any technical obstacles they encounter along the way. Note: Applicants must be located in the EMEA region, preferably in the GMT or CET time zone Your day to day: Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive the value of Labelbox Help organizations build cutting-edge AI applications by staying current with the emerging state of the ML dev lifecycle where training data is the source code Guide customers through architecture designs identifying solutions for various environments including on-premises, SaaS/PaaS integration, API, SSO,...

Central African Republic : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2023-01-31

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Manager, Customer Success Northern EMEA

GRAFANA LABS

Make a difference.  Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a technology startup in a high growth phase. We’re looking for an experienced, versatile and highly motivated Customer Success leader to join our team.  As a Manager, Customer Success NEMEA, your team will be a key differentiator in how our customers view and value Grafana Labs in Northern EMEA (UK, Benelux & Nordics). This key leader will have experience building and scaling a successful organization to service a growing customer base, curating specific experiences to increase production adoption and revenue protection. The ideal candidate has built a Success team and operations (ideally one that services highly technical customers), managing regional teams in the UK You must have a love for hiring and developing teams. We want to hire well so we can foster talent for growth at Grafana. You will have a passion for putting the customer first and love building strong relationships connecting with customers and internal stakeholders. You will champion the customer experience and liaise with cross functional teams including Sales, Customer Support, Professional Services, and Product Development to ensure the balance between what’s best for the Customer and Grafana....

Central African Republic : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2023-03-27

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Senior Solutions Engineer (EMEA)

BLOOMREACH

The Solutions Consulting team is a team of technology, industry and business process experts. that support direct sales to prospects, customers, and partners. Bloomreach has a “pod” model with both regional (GTM) and global (Product) teams.  For our EMEA Enterprise SC team, we have an open position for a Senior Solutions Engineer with a strong background in Content Management and Commerce Experience Solutions.  As a Bloomreach  Senior Solutions Engineer / Solutions Architect, your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy to find the best possible solution for each prospect or client. You would be the trusted technical advisors of our high-energy, high-performance sales team and drive key stages of the sales cycle which focus on technical aspects like infrastructural and architectural discovery, solution design, and technical validation.  Together with your team, you will help identify key technical proof points during sales cycles and show prospects how to solve these needs using Bloomreach. You will be hands-on in drive the development of custom PoC’s and, one up and running, will lead technical and architectural discussion and Q&A sessions needed to get to the technical win. Do...

Central African Republic : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-08-06

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Regional Delivery Manager- EMEA

GITLAB

Work with the Professional Services Director to help establish and manage goals and responsibilities for Professional Services Engineers Assist in development of thought leadership, event-specific, and customer-facing presentations Share hands-on technical preparation and presentation work for key accounts helping sell on the value of what GitLab professional services has to offer Ensure the Professional Services Engineers exceeds corporate expectations in achieving billable utilization targets as well as core knowledge, communication, and execution Ensure the Professional Services Project Managers exceed expectations in completing projects successfully and meeting revenue targets Define and maintain a high bar for team member expectations and enable the team to achieve it Challenge the team and yourself to continually learn and grow as trusted advisors to clients Monitor performance of team members and provide timely feedback and development assistance Create, review, and approve formal statements of work, change requests, and proposals Prepare weekly revenue forecast worksheet and create action plans to address issues Manage resource assignments and staffing levels, including recruitment as needed Identify and implement improvements to the processes and tools used as a seasoned with experience leading...

Central African Republic : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-10-01

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Customer Success Architect, EMEA

TEALIUM

What We Are Looking For: Customer Success Architects (CSAs)  work with key, strategic customers that have implementations involving multiple sites, business units, and/or regions, and deployments of massive scale.  The successful candidate will have a unique combination of technical vision and customer leadership to help steer our customers' to greater success. In this truly entrepreneurial role, you will immerse yourself in the projects and goals for a handful of core accounts. You’ll advise and guide these marquee customers on both business and technical matters.  CSAs  help customers establish Centers of Excellence, innovate with Tealium’s platform, create integrations with existing applications and infrastructure, and establish measurements of success and value to ensure that the customers’ Tealium investment and their use cases achieve true value. Your Day To Day: Deliver technical and industry thought leadership to our customer’s business and technical decision makers Demonstrate a thorough grasp of our customer’s business and technical issues in order to architect compelling digital solution that use Tealium within the wider architecture and assist in its realization Maintain a deep understanding of the Tealium platform and the product roadmap Partner with the other roles within Tealium’s customer...

Central African Republic : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-09-05

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Support Engineer (Remote, EMEA)

GRAFANA LABS

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and...

Central African Republic : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2023-03-25

Contact our recruitment agency in Central African Republic

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