Candidates, find your future job among 49.147 open positions

Senior Customer Success Manager (Remote, Netherlands)

GRAFANA LABS

Senior Customer Success Managers will align to a portfolio of customers within Nordics & Benelux (and potentially Central European) region and are responsible for ensuring a healthy renewal by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities. You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What You'll Be Doing Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan Manage the ongoing post sales experience with the customer, including onboarding, ongoing...

Central African Republic : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2024-03-15

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Senior Account Executive (Remote / German / DACH / SaaS)

PUBLITAS

Ready to have an impact with us? Start the application process by filling out the screening questionnaire to see if Publitas is a good fit for you. Take ownership by: Identify and target potential clients through various channels, including online research, networking, and referrals. Qualify leads to ensure they align with our ideal customer profile. Build and maintain strong, long-lasting customer relationships. Understand the needs of clients and present tailored SaaS solutions that address their pain points. Lead product demonstrations and presentations to potential clients. Negotiate contracts and close sales deals. Develop and implement effective sales strategies to meet and exceed sales targets. Collaborate with the sales team and management to refine the sales process. Stay up-to-date with industry trends and competitive offerings. Keep accurate records of sales activities, opportunities, and customer interactions using our CRM system. Provide regular sales reports and forecasts to the management team. Serve as a trusted advisor to clients, ensuring they receive ongoing value from our solutions. Gather feedback and insights from clients to help improve our products and services.

2024-03-10

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Senior Account Executive, EMEA

OYSTER

The Role Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire (you?!), this role does require that you are based within the timezone PDT + /- 3H Oyster is looking for a uniquely talented Senior Account Executive across the EMEA to fuel its rapid growth. These individuals are ready to sell the fantastic benefits of remote working and embrace it themselves. This is an opportunity to be at the forefront of the future of work, to become a thought leader in this rapidly growing space, and earn lucrative performance-based commissions working with an agile and innovative customer base of like-minded companies and leaders. What you'll do… Get prospects excited about our global employment platform and the opportunity remote employment offers to expand their business. Our prospects come in many shapes and forms: speak with HR, legal, finance, and C-level stakeholders on how Oyster can help them on their remote work journey. Understand the customer’s pain points as it relates to global hiring, highlighting Oyster’s differentiators, effectively demoing the product over video conference, and guiding them through the sales process Partner with Business Development Representatives to...

2023-03-17

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Account Manager (Nordics)

LOKALISE

We're Hiring For We're looking for an Account Manager, who speaks fluent Swedish or Danish, to work closely with internal and external stakeholders to uncover new opportunities, work with existing accounts, and surpass the sales quota for expanding the Lokalise customer base. You Will Build strong business relationships with strategic customers and key stakeholders. Identify and generate expansion opportunities, mitigate churn and contraction, negotiate and create long-term contracts, and lead business review meetings with strategic customers. Track customer development with the goals of expansion and strengthening cooperation, as well as detecting any risks and addressing them effectively. Consult with customers on their internal processes and challenge leaders to drive change across their organizations. Become a Lokalise expert, building an in-depth knowledge of the product and connecting that knowledge directly to customer business goals and ROI. Coordinate cross-functional support to help customers maximize the value gained from the Lokalise solution. Internally, work closely with the Customer Success, Product, Finance, and Legal teams Act as an escalation point of contact for relationship and commercial issues. Manage your activities using the CRM and prepare accurate forecasting for renewal and...

2022-10-17

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Senior Salesforce Systems Analyst

MONGODB

The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. As a Senior Salesforce Systems Analyst, you will define the vision and future of our Salesforce environment. TechOps sits at the intersection of every business unit and delivers mission critical services and information to Stakeholders across the entire company. This role can be based remotely in the EMEA region where MongoDB has an established entity. The right candidate for this role will Be a CRM subject matter expert with a specialization in all things Salesforce, including CPQ, FinancialForce, Conga, Territory Management, and Sales cloud Be able to deep dive on and understand the journeys taken by different types of users Have a high level ability to think through a solution and determine how much would be the effort or lift in order to use the information for planning purpose Ability to figure out high level complexity involved in the project and bring together right point of contacts essential to make the implementation...

2023-05-20

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Account Executive, EMEA

LABELBOX

Labelbox’s mission is to build the best products for humans to advance artificial intelligence. Real breakthroughs in AI are reliant on the quality of the training data. Labelbox's data engine enables organizations to dramatically improve the quality of their training data, which makes their machine learning models more accurate and performant. We are determined to build software that is more open, easier-to-use, and singularly focused on helping our customers get to production AI faster. Current Labelbox customers are transforming industries within insurance, retail, manufacturing/robotics, healthcare, and beyond. Our platform is used by Fortune 500 enterprises including Allstate, Black + Decker, Bayer, Warner Brothers and leading AI-focused companies including FLIR Systems and Caption Health. We are backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures (Google's AI-focused fund), Databricks Ventures, Snowpoint Ventures and Kleiner Perkins. What you'll be doing: Manage a Named Account territory including a mixture of existing customers and greenfield prospects Meet and exceed quarterly bookings targets from expansion of existing customers and net new customer acquisitions Develop and execute a pipeline development plan to drive 4:1 quarterly and annual pipeline...

2023-01-10

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Business Development Manager, Innovation Work From Anywhere

OMNIPRESENT

Business Development Manager, Innovation Work from Anywhere, GMT-5 to GMT +5 What will you do? (The role) This role reports to the Head of International Expansion. Support the innovation team, across all new products, with everything business related. You will be sourcing and managing business partnerships around different areas, such as: Payroll and Fintech providers Benefits providers Tech companies and startups Conduct industry research, competitive research, and gather customer insights and feedback You will be involved with leading sales processes with new and existing clients Business processes optimization and automation Develop the business development strategy in order to increase the company customer base and its revenue streams. What are you great at? (Previous experience) Conceptualizing business solutions for real-world problems Managing large-scale and international partnerships Business analysis and recognizing industry trends Finding simple solutions for complex problems Great attention to details Working in fast pace environment Interacting with external and internal stakeholders at all levels and functions

2022-10-09

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Account Executive, EMEA

LABELBOX

Labelbox’s mission is to build the best products for humans to advance artificial intelligence. Real breakthroughs in AI are reliant on the quality of the training data. Our training data platform enables organizations to improve their machine learning models far quicker and more accurately. We are determined to build software that is more open, easier-to-use, and singularly focused on getting our customers to performant ML faster. Current Labelbox customers are transforming industries within insurance, retail, manufacturing/robotics, healthcare, and beyond. Our platform is used by Fortune 500 enterprises including Allstate, Black + Decker, Bayer, Warner Brothers and leading AI-focused companies including FLIR Systems and Caption Health. We are backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures (Google's AI-focused fund), Databricks Ventures, Snowpoint Ventures and Kleiner Perkins. What You'll Do: Manage a Named Account territory including a mixture of existing customers and greenfield prospects Meet and exceed quarterly bookings targets from expansion of existing customers and net new customer acquisitions Develop and execute a pipeline development plan to drive 4:1 quarterly and annual pipeline to quota coverage Elevate Labelbox's visibility at large...

2022-08-02

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Customer Success Manager (gaming)

SOLSTEN

Customer Success | EMEA- Remote Solsten is ushering in a new era of experience management by enabling personalization optimized for human potential, engagement, and health. We enable global leaders and companies of all sizes across the gaming and healthcare industries to create and manage personalized experiences while obtaining a deeper level of audience understanding than ever before through our psychologically-based AI. Solsten is the empathy engine of digital experiences. We provide our clients with the right insights and tools which empower them - for the first time in the digital age- to truly resonate with their customers and end users. At Solsten, everything is about the customer and their experience. This is the DNA of our product and at the core of how we engage with our clients. As a Customer Success Manager, you will be the trusted advisor for our existing gaming customers. By living and breathing a "client first" culture and deeply understanding the day-to-day reality of our clients, you will be responsible for building and continuously refining our Customer Success process to accelerate growing existing accounts and to deliver an exceptional customer experience. This role requires a strong appetite for growth, high emotional intelligence combined with curiosity to understand our...

2022-12-24

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German Speaking Customer Success Manager- EMEA

OMNIPRESENT

What problems will you be solving? You will be directly shaping our core product, working with our wider product and operations teams to help build the customer journey and develop the customer success function from scratch. You’ll be responsible for onboarding clients across 80 countries, something that is currently operationally complex. You will be responsible for making sure this is seamless, both for our customers and, as we scale, for our operations team too. Omnipresent is not just a tech platform, there is a whole service behind it relying on multiple systems and people to work together to deliver a first class service. Your commitment to customer outcomes and helping to find ways of simplifying these complex processes is fundamental to our success. What will you be doing? At Omnipresent, you will understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product roadmap. You’ll be involved in all aspects of support, account management, demonstrating the product, educating customers and more. All team members look to customer success for input across all key decisions. Take over new customers from sales and act as the single point of contact. Own and manage the customer relationship...

2022-10-31

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Candidates, find your future job among 49.147 open positions

Senior Customer Success Manager (Remote, Netherlands)

Senior Account Executive (Remote / German / DACH / SaaS)

Senior Account Executive, EMEA

Account Manager (Nordics)

Senior Salesforce Systems Analyst

Account Executive, EMEA

Business Development Manager, Innovation Work From Anywhere

Account Executive, EMEA

Customer Success Manager (gaming)

German Speaking Customer Success Manager- EMEA

Job vacancies by specialty

Our job vacancies in Africa

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