Portuguese / English Technical Support Agent

5CA

Customer support is changing for the better. 5CA is not your conventional customer service company. We have agents in all corners of the world with demonstrated knowledge of video games and technology. So, what makes the position different from other tech support positions? A few things: You’ll work 100% remotely from your own home and workspace You’ll be part of a diverse community of techies from all over the world You’ll get to deliver top-notch customer experiences to people in need You'll work with a team of top-notch techies from your Trainer to the Operations Manager You'll be privy to training opportunities prior to starting your new role and free courses to develop your skills You'll have an Operations Manager to help you with your work and a Team Lead to ensure you're comfortable and enjoying yourself As a Technical Support Agent, you'll troubleshoot customers' technical issues with their PC hardware and networking devices. You'll use a combination of email, live chat, social media, and/or phone calls to answer tickets and queries. Responsibilities Providing support for computer tech products, including CPU's and GPU's. Troubleshooting technical issues. Diagnosing and solving hardware or software problems. Supporting customers via Email and Phone. The Goal? You'll help 5CA continue to be one of...

Central African Republic : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut - International

2022-10-15

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Media for Peacebuilding Advisor

SEARCH FOR COMMON GROUND

We are looking for an experienced Media for Peacebuilding Advisor to spend 12 months providing technical advice on programme design, content and quality, as well as mentoring and building the capacity of the Search media team and partners. The Media for Peacebuilding Advisor will be supervised by the Country Programme Manager and will work in close collaboration with the Project Manager and media team. This position will be based in Bangui, Central African Republic, with travel to other project sites in the country.  Duties: Provide Common Ground journalism training for Search media team and local partners; Provide regular mentoring and coaching to Associations des Femmes Professionnelles de la Communication (AFPC) journalists and Search media team; Provide training in new equipment to media team and radio stations as needed. Oversee the design and rollout of City of Peace, a Sango-language radio serial drama including messaging, storylines and character profiles; Coach the script writers to ensure Common Ground principles are integrated in scripts; Oversee the design and rollout of Voices of Peace, a Sango-language radio talk show format; Provide critical input at production planning stage to ensure radio content is entertaining, accurate, relevant, conflict-sensitive and adheres to the principles of...

Central African Republic : Bambari - Bangassou - Bangui - Berbérati - Bimbo - Birao - Bossangoa - Bouar - Bozoum - Bria - Kaga-Bandoro - Mbaïki - Mobaye - Ndélé - Nola - Obo - Sibut

2019-10-05

Contact our recruitment agency in Central African Republic

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