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Italian Care Representative

RIA MONEY TRANSFER

JOB DESCRIPTION We are looking for an enthusiastic Customer Services Representative to join our friendly team at European Ria Headquarters in Alcobendas, Madrid. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.  RESPONSIBILITIES Your main responsibilities will include but will not be limited to: Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints; Reviewing and correcting data of incorrectly processed transactions; Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints; Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.  

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor

2023-04-24

Contactez notre cabinet de recrutement au Sénégal

Chief Operating Officer

SGGROUP INC.

Electricity Distribution and Supply Authority (EDSA) of Sierra Leone is currently operating in key strategic regions of Freetown, Lungi, Lunsar, Port-Loko Makeni, Magburaka, Bo, Kenema, and Kono. In collaboration with the Ministry of Energy of Sierra Leone, EDSA is supervising the rural electrification of an additional 7 towns of Kailahun, Pujehun, Bonthe, Kambia, Kabala, Moyamba, and Matru Jung to increase the access rate to electricity. EDSA is now operating its ultramodern Integrated Management System (IMS) to enhance its operations and efficiency. The EDSA and the Government of Sierra Leone are seeking to recruit a Chief Operating Officer (COO) at EDSA with sound technical and commercial knowledge of the operation of utilities to provide a layer of support to the Director General for a quick turnaround of EDSA’s business performance. The COO will lead the EDSA’s executive management team, reporting to the Director General (DG) under the oversight of the EDSA Board of Directors. The COO will be responsible for developing key strategies in conjunction with the Executive Directors of each business unit. The COO will be further answerable for implementing daily operations and aligning those to EDSA’s goals and strategies. The COO will oversee the overall operational, technical, and financial performance of...

Sénégal : International

2024-07-14

Contactez notre cabinet de recrutement au Sénégal

Customer Success Manager

CANONICAL

Do you believe that a company's success is defined by the customer experience it offers? So do we! This is why we're growing our customer success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. As a customer success manager you will: Onboard new Canonical customers and introduce them to our products and support processes. Collaborate with sales and support in developing and delivering engagement plans that fulfill the customer's objectives. Assist sales in identifying growth opportunities or renewal risks. Serve as customer advocate internally and influence Canonical products, websites, documentation, processes and people to improve customer satisfaction and retention. Create campaigns targeting multiple customers through digital touch-points and activities.

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2023-05-22

Contactez notre cabinet de recrutement au Sénégal

Senior ICT Associate (Systems and Applications) GS7- Dakar

UNICEF

Responsibilities Under the guidance and direct supervision of the ICT Specialist- Infrastructure, the ICT Senior System and Applications Associate at the G7 level will be responsible for adopting and maintaining backend systems, ensuring that all servers and automation systems are effectively operating within the agreed parameters and that all IPU backend systems/data centers are fully functional. The incumbent will work together with the Infrastructure and Support teams in implementing, deploying, and maintaining systems to improve customer experience. The incumbent will be responsible for deploying product updates, identifying production issues, and implementing integrations that meet the business’s needs. Support functionality and features to connect diverse and disparate software applications within the business. The incumbent will coordinate with the subject matter experts from all the IPU sections, such as Administration, Customer Services, Facilities Management, ICT, Security, and other stakeholders, to test various solutions. Summary Of Key Functions/accountabilities Within delegated authority, the Senior System and applications Associate   Management of ICT backend infrastructure Coordinate and collaborate with other teams to ensure security, availability, reliability, and scalability of corporate...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor

2023-12-29

Contactez notre cabinet de recrutement au Sénégal

Global Account Manager (UK, Germany, Switzerland)

CANONICAL

The Global Account Manager (GAM) deepens the Canonical engagement with large multinational customers. The goal for our global account managers is to ensure that their clients consider Canonical for Hybrid Cloud initiatives and projects. We aim to build a significant partnership with the client, both at the executive level and with DevOps and Infrastructure teams. We are hiring GAMs for Financial Services, Tech, Automotive, Manufacturing, Pharma and other verticals. The GAM takes a leadership approach to selling, engagement strategy, finding and closing opportunities. They are able to think outside the box and can quickly gain trusted advisor status, representing Canonical’s unique value proposition and brand with the customer. The successful candidate will have relevant experience and can show examples of building trust with their client. They will demonstrate the ability to form a relationship with that client at all levels of the organisation. They will show public references from previous partnerships with their customer. The candidate will be responsible for worldwide account management including the creation and execution of a strategic account plan, meeting and exceeding quota, the ability to build a large account team and prioritize engineering to service the growth of their client.

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2023-04-25

Contactez notre cabinet de recrutement au Sénégal

French Care Representative

RIA MONEY TRANSFER

JOB DESCRIPTION We are looking for an enthusiastic Customer Services Representative to join our friendly team at European Ria Headquarters in Alcobendas, Madrid. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.  RESPONSIBILITIES Your main responsibilities will include but will not be limited to: Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints; Reviewing and correcting data of incorrectly processed transactions; Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints; Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.  

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor

2023-04-24

Contactez notre cabinet de recrutement au Sénégal

Sales Support Specialist

INCSUB, LLC

We are looking for some epic talent to join our  Sales Support Specialist family. At CampusPress, we’re experts in bringing innovative web solutions to schools, school districts, colleges, and universities through WordPress and our wide range of plugins and products. Our services in accessibility, security, hosting, and support power millions of education websites, blog networks, and portfolios. You will join an ongoing and expanding team of sales specialists who work collaboratively with all areas of the company to make sure we stand out from the rest! Our talented, inspirational team is located globally, with team members working from every continent. Location is unimportant as long as you are available, enthusiastic, committed and know your stuff. The person we’re searching for will have intimate knowledge of WordPress, experience in working with the education industry, and will manage Accounts, Pre-Sales, and Sales related communications. Our team works in shifts, and we aim to provide 24/7 coverage to our customers. Responsibilties: Responding daily to any inbound/outbound leads assigned to you Scheduling calls with potential clients Providing quotes Setting up networks for trials and answering any pre-sales questions Keeping the CRM for your clients and active deals up-to-date Assisting with...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2023-07-02

Contactez notre cabinet de recrutement au Sénégal

Ethics & Compliance Officer- Diogo, Senegal (W/M)

ERAMET

The Ethics & Compliance Officer will be responsible for deploying the Group's compliance program in his/her area, ensuring that the subsidiary comply with applicable laws and regulations, assisting all operational teams when they face compliance and ethics matters, and in any event implementing all the Ethics and Compliance initiatives decided by the Group. This recruitment is a new position, the person will therefore have to anchor an ethical culture by deploying an effective local compliance program, in order to federate all key functions on these sensitive topics, and to be a real business partner locally with key support functions (purchasing, commercial teams…). The position is part of Eramet’s Ethics & Compliance network: requires a level of Group-wide interaction, and full integration within the local team. Location: Diogo- Senegal, commuting to Dakar. Responsibilities Ensure compliance of the entity to Group standards: Promote the Group’s Ethic & Compliance rules, the Ethics Charter and the Anti-corruption policy in particular, in order to ensure a robust culture of compliance is embedded in the organisation, in close collaboration with the Group Ethics and Compliance Department; Liaise effectively with other Group functions relevant to E&C. Design And Implement Local Ethic & Compliance Strategy...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor

2023-05-05

Contactez notre cabinet de recrutement au Sénégal

Head Of Sales Africa- Remote

AFRICAWORK

For our client in the  Financial Services  industry, particularly  Foreign Exchange  and  Cross-border transactions, we are seeking a  Head of Sales- Africa  for a remote position. As the  Head of Sales Africa, you will play a pivotal role in driving the foreign exchange business out of Africa and into other markets. Your main responsibility will be to lead the efforts in expanding the corporate client base, building strong relationships with companies seeking to repatriate their cash. This is an exciting opportunity to capitalize on the unique product the client is offering and tap into a market with high growth potential. Missions: Direct experience in collections for African corporate customers  who are looking to repatriate funds back to the UAE is a must. The role is only open to candidates with an  active client book, ready to make transactions from day 1, this is not a developmental role. Business Development: Identify and engage potential corporate clients across Africa looking to repatriate their cash to the UAE Market Expansion: Drive the expansion of our operations in Africa, targeting new countries to introduce our solution. Collaborate closely with cross-functional teams to execute market entry strategies effectively. Relationship Management: Build and maintain strong relationships with key...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2023-11-20

Contactez notre cabinet de recrutement au Sénégal

Head Of Business Development

TOTALENERGIES

Head of Business Development Strategy Economics Business DAKAR-ROUTE AEROPORT(SEN) Senegal Job Description Reporting to the International Business Development Director, the role of the Head of Business Development is to set up and develop the DG solar activity (solarization on site B2B) in Senegal. The head of business development will be leading the future team of business developers and technical sales managers in all phases of identifying the potential partners/clients to signing PPAs (Power Purchase Agreement) to project development, coordinating stakeholders, closing exclusivity deals with co-development partners, and building long-term relationships. The main activities are: Identify projects by implementing indirect sales and marketing processes- networks of EPC partners, developers- and direct via the group's B2B portfolio in Senegal to conclude exclusivity agreements and establish long term relationships. Identification of commercial & industrial prospects likely to enter in a Solar Lease Agreement Implement the economic model of TotalEnergies Solar Distributed Generation, build, finance and then operate the assets Work effectively within the TotalEnergies network and TotalEnergies MS within country teams, regulatory bodies, corporate clients and corporate groups, financing institutions Coordinate...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2023-05-13

Contactez notre cabinet de recrutement au Sénégal

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