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Account Manager- Sierra Leone

IMAGUP SÉNÉGAL

Kleen Services Group is looking for its Sierra Leone-based agency an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. The candidate will be responsible for developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.  Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (Operations, Finance, Logistics) to improve the entire customer experience. This position may require occasional travel.

Sénégal : Dakar

2019-01-14

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Specialist Product Advisor

IMAGUP SÉNÉGAL

Introduction: Headquartered in Denmark, Novo Nordisk is a global healthcare company with 90 years of innovation and leadership in diabetes care. The company also has leading positions within haemophilia care, growth hormone therapy and hormone replacement therapy. Novo Nordisk employs approximately 40,700 employees in 75 countries, and markets its products in more than 180 countries. Are you ready to re-define your career in a challenging and rewarding affiliate spanning 49 countries? About the Affiliate Novo Nordisk Middle Africa, which French West Africa is affiliated to, was formed in early 2012. Novo Nordisk has an established presence with human insulin in Africa and our focus today is to sustain the growth of the market, ensure availability of better quality modern insulin within the markets and support the communities living with diabetes. Specialist Product Advisor, Senegal (Dakar) The Job   The Specialist Product Advisor (SPA) is responsible for Promoting and selling our products and services within an assigned geographic area, product range, and/or list of customers’ accounts. He/She promotes and sells our products and services within an assigned geographic area, product range, and/or list of customers’ accounts. You build effective relationships with assigned customers, provide customers with...

Sénégal : Dakar

2017-12-09

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Global Account Manager (UK, Germany, Switzerland)

CANONICAL

The Global Account Manager (GAM) deepens the Canonical engagement with large multinational customers. The goal for our global account managers is to ensure that their clients consider Canonical for Hybrid Cloud initiatives and projects. We aim to build a significant partnership with the client, both at the executive level and with DevOps and Infrastructure teams. We are hiring GAMs for Financial Services, Tech, Automotive, Manufacturing, Pharma and other verticals. The GAM takes a leadership approach to selling, engagement strategy, finding and closing opportunities. They are able to think outside the box and can quickly gain trusted advisor status, representing Canonical’s unique value proposition and brand with the customer. The successful candidate will have relevant experience and can show examples of building trust with their client. They will demonstrate the ability to form a relationship with that client at all levels of the organisation. They will show public references from previous partnerships with their customer. The candidate will be responsible for worldwide account management including the creation and execution of a strategic account plan, meeting and exceeding quota, the ability to build a large account team and prioritize engineering to service the growth of their client.

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2023-04-25

Contactez notre cabinet de recrutement au Sénégal

Client Advisors

SITEL

Sitel world leader in client relationship, with 146 sites within 28 countries with 80 000 employees around the world, is recruiting for its world-class client and industry leader in customer advisors s for its site in Dakar   Your mission:  Be the ambassador of an airline company by ensuring the management of a customer portfolio by advising and guiding them via back office, incoming and outgoing calls, to guarantee the achievement of the quantitative and qualitative objectives of the project.        For this, we offert  : A competitive salary (Fixed salary + uncapped bonuses + Challenges (gifts, etc.)    Efficient health system        Excellent working conditions in a very design center equipped with the latest technologies.        Very rich Training sessions and varied    Year-round entertainment (Challenges during Ramadan, football tournament, Yoga session, FIFA PS4 tournament, etc.)          Quick career development towards positions of responsibility (96 % internal promotion)        Special Conventions for our staff (e.g. Discount vouchers in certain brand shops and restaurants).

Sénégal : Dakar

2020-05-29

Contactez notre cabinet de recrutement au Sénégal

Technical Support Engineer (Remote, EMEA)

GRAFANA LABS

This is a remote role ONLY for candidates in the timezones of the European Union or United Kingdom Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2023-05-07

Contactez notre cabinet de recrutement au Sénégal

Client Advisors- Dakar- Sénégal

SITEL

Sitel world leader in client relationship, with 146 sites within 28 countries with 80 000 employees around the world, is recruiting for its world-class client and industry leader in customer advisors s for its site in Dakar. Your mission: Be the ambassador of an airline company by ensuring the management of a customer portfolio by advising and guiding them via back office, incoming and outgoing calls, to guarantee the achievement of the quantitative and qualitative objectives of the project.        For this, we offert : A competitive salary (Fixed salary + uncapped bonuses + Challenges (gifts, etc.)    Efficient health system        Excellent working conditions in a very design center equipped with the latest technologies.        Very rich Training sessions and varied    Year-round entertainment (Challenges during Ramadan, football tournament, Yoga session, FIFA PS4 tournament, etc.)          Quick career development towards positions of responsibility (96 % internal promotion)        Special Conventions for our staff (e.g. Discount vouchers in certain brand shops and restaurants).

Sénégal : Dakar

2020-06-20

Contactez notre cabinet de recrutement au Sénégal

Support Engineer (Remote, EMEA)

GRAFANA LABS

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2023-04-15

Contactez notre cabinet de recrutement au Sénégal

Bilingual Customer Advisor (English and French)

PHONE GROUP SENEGAL

Phone group is looking for a  Bilingual Customer Advisor (English and French). Missions: This person will Answers incoming customer calls and e-mail to provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction; Highly support will be ensured for an intensive training to master all the basics of the job. Responsibilities: Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller; Works with the management team to stay updated on product knowledge and be informed of any changes in company policies; Maintains call center database by entering information; Identify and escalate priority issues.

Sénégal : Dakar

2017-09-09

Contactez notre cabinet de recrutement au Sénégal

Senior Solutions Engineer (EMEA)

BLOOMREACH

The Solutions Consulting team is a team of technology, industry and business process experts. that support direct sales to prospects, customers, and partners. Bloomreach has a “pod” model with both regional (GTM) and global (Product) teams.  For our EMEA Enterprise SC team, we have an open position for a Senior Solutions Engineer with a strong background in Content Management and Commerce Experience Solutions.  As a Bloomreach  Senior Solutions Engineer / Solutions Architect, your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy to find the best possible solution for each prospect or client. You would be the trusted technical advisors of our high-energy, high-performance sales team and drive key stages of the sales cycle which focus on technical aspects like infrastructural and architectural discovery, solution design, and technical validation.  Together with your team, you will help identify key technical proof points during sales cycles and show prospects how to solve these needs using Bloomreach. You will be hands-on in drive the development of custom PoC’s and, one up and running, will lead technical and architectural discussion and Q&A sessions needed to get to the technical win. Do...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2022-08-06

Contactez notre cabinet de recrutement au Sénégal

Education Consultant

GOMYCODE

Company Description- About us We are building the future of digital learning in the African continent.  For us it is key to excel in everything that we do, and this starts with the people that we hire. GoMyCode is an educational platform that trains top talents on the newest skills and connects them with digital opportunities around the world.   At GoMyCode, we provide high-end education on cutting-edge technologies with a focus on projects in an environment that leaves lasting impressions and positively impacts our student lives.    Job Description Answer to calls as if it’s your first and last chance to sell our products and services. Make outbound customer calls to promote and sell a product or service. Advisor and listen to the student's training plan by asking the right questions.  Understands their needs and offers them the Go My Code training that best meets their expectations. Provide after sales service by working with different departments to find solutions to student complaints. Ensure customer meetings, customer reminders by email and phone and renewal of registrations. Enter customer data and notes correctly on the CRM. Can be involved in marketing activities (conferences, lives...). Reach monthly sales goals by working effectively on all types of leads.  Encourage students and instructors to...

Sénégal : Dakar

2021-06-14

Contactez notre cabinet de recrutement au Sénégal

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