Technical Support Engineer (Remote, EMEA)

GRAFANA LABS

This is a remote role ONLY for candidates in the timezones of the European Union or United Kingdom Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2023-05-07

Contactez notre cabinet de recrutement au Sénégal

Senior Support Engineer

SAVICS

About Savics Savics is a Social Enterprise that leverages existing technologies and field knowledge to co-create and implement innovative products to enhance stakeholders’ impact on individualized patient care, disease surveillance, and health-care management at the global and local level. We partner with health stakeholders to build simple, customizable, and patient-centric applications that gather field data and provide valuable insights for informed decision making.  We have developed a suite of highly innovative mobile and web applications that support health systems, with the aim of strengthening and improving health outcomes for low and middle-income populations. In 6 years’ time, we have deployed our products across fifteen countries; mostly in Africa and South-East Asia. Your Location: Our preference goes for an african or asian country in which our staff is located. Most of our staff work remotely from Africa. Your Role  : We are looking for Senior Support Engineers to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Senior Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2022-05-23

Contactez notre cabinet de recrutement au Sénégal

Application Support Specialist

THE INTERNATIONAL RESCUE COMMITTEE

Requête nº: req23881 Intitulé de poste: Application Support Specialist Secteur d’activité: Technologie de l'information Type de contrat: Régulier Taux d’occupation: Plein temps Ouvert aux expatriés: Non Lieu de travail: Dakar, Senegal Descriptif du poste Background/IRC Summary: The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. IRC teams provide health care, infrastructure, learning and economic support to people in 40 countries, with special programs designed for women and children. Every year, the IRC resettles thousands of refugees in 22 U.S. cities. Learn more at Rescue.org and follow the IRC on Twitter & Facebook. Job Overview/Summary: The Application Support Specialist at the IRC will provide timely support to the daily operation of business applications at the IRC. The candidate must possess excellent interpersonal skills, and the ability to work well in a diverse, multicultural environment. The candidate should also have a sense of ownership over all applications and should ensure smooth daily operation of all application in the position's purview. The position will focus on supporting the Enterprise Resource Planning (ERP) system, internally branded as Integra. Integra houses many...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor

2022-03-22

Contactez notre cabinet de recrutement au Sénégal

FSF Project Director

THE INTERNATIONAL RESCUE COMMITTEE

Requête nº: req31744 Intitulé de poste: FSF Project Director Secteur d’activité: Prévention et intervention en cas de violences Type de contrat: Régulier Taux d’occupation: Plein temps Lieu de travail: Dakar, Senegal Descriptif du poste Background/IRC Summary:   The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. The IRC’s vision is to lead the humanitarian field by implementing high-impact, cost-effective programs for people affected by crisis and by using our learning and experience to shape policy and practice. To achieve that vision, the IRC’s Technical Excellence units (TE) provide technical assistance to IRC’s country programme staff and shares what we learn to influence policy and practice. TE is comprised of Technical Units, all of which have deep expertise in their respective sectors: Education, Economic Wellbeing, Governance, Health, and Violence Prevention and...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2022-11-26

Contactez notre cabinet de recrutement au Sénégal

Senior Support Engineer

SAVICS

About Savics Savics is a Social Enterprise that leverages existing technologies and field knowledge to co-create and implement innovative products to enhance stakeholders’ impact on individualized patient care, disease surveillance, and healthcare management at the global and local levels.  We partner with health stakeholders to build simple, customizable, and patient-centric applications that gather field data and provide valuable insights for informed decision-making.  We have developed a suite of highly innovative mobile and web applications that support health systems, with the aim of strengthening and improving health outcomes for low and middle-income populations.  In 5 years’ time, we have deployed our products across fifteen countries; mostly in Africa and South-East Asia.  Your Location These Senior Support Engineer positions are open to candidates based in Senegal (one person), Guinea (one person), Mali (one person), and Cameroon (one person). These four positions are subject to project approval and have an expected start date at the beginning of Q4. Your role We are looking for Senior Support Engineers to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Senior Support...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2021-09-10

Contactez notre cabinet de recrutement au Sénégal

Chauffeur / Messager (Driver/Messenger)

WORLD BANK SENEGAL

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. Visit www.worldbank.org. The World Bank, a leading multi-lateral institution in global economic development, is currently seeking to recruit a highly qualified candidate for the position of Driver/Messenger at the Senegal, Dakar Office. S/he will work as part of the office car pool and will drive office vehicles for transport of authorized personnel usually within Dakar, Senegal but also in the surrounding countries. S/he will be responsible for the delivery and collection of mail. S/he will report directly to the Resource Management Officer for day to day assignments. The recruitment duration would be for 02 years (renewable). Your missions as a...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor

2020-06-23

Contactez notre cabinet de recrutement au Sénégal

Service Designer

MEDIC MOBILE INC

The primary role of a service designer is understanding the needs of our users and partners, identifying their gaps, strengths, and opportunities. As systems-thinkers, Service Designers craft an improved overall vision for the community health system and Medic’s role within it. As empathizers, they help select the best tool for the user, determine the information that is most important to them, and create workflows that can be adopted into daily practice and make a meaningful impact. Service Designers have a high degree of empathy and experience in marginalized settings; they use human-centered design methodologies to conduct qualitative fieldwork to inform the design and direction of projects that inform our core product. Designers advocate for what is important to our users and will conduct feedback sessions on new aspects of the product. Using their expertise in human-centered design processes and deep familiarity with participatory methods, they coach other teammates and build the capacity of our open-source community in applying design methods and configuration best practices to their projects. Key Responsibilities  : Aligning workflow to global and Medic standards Conducting desk reviews on use case or country protocols and standards Developing impact metrics for new use cases  Eliciting user...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor

2023-07-18

Contactez notre cabinet de recrutement au Sénégal

Support Engineer (Remote, EMEA)

GRAFANA LABS

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.  This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and...

Sénégal : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International

2023-04-15

Contactez notre cabinet de recrutement au Sénégal

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